FP2003 Hyperlink Problem

[Lisa J]

Just recently, when I try to add a hyperlink, the Insert Hyperlink window
opens and any open files display, but I can't view any other pages in my site
to use as a hyperlink. I have to manually type in the complete address to
make it work. Any ideas as to how to fix this? Thanks. Lisa

 

[Steve Easton]

If you're working on a page at a level below the root of your web ( in another folder ) you need to
click the up one level icon ( Folder icon with the green arrow ) and Browse your web files.



--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[Lisa J]

Steve,
I know that's how it should work, but it doesn't. The files don't show. It
used to work fine, so I figure something changed. I can even open another
site in this window and see the files, just not the ones in the site I am
updating. Strange.

 

[Steve Easton]

Close FrontPage.
Use windows search and search for files named *.web ( with the asterisk ) and delete all found.
Reopen FrontPage and the web.


--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[David M]

I have the same problem. Just on one Web Site and from different computers.
Deleted all the *.web files but no luck. Not just the hyperlink dialog box
but any box that is supposed to list files, ie: picture
properties/general/browse.

This Web Site is years old and never had a problem (not true, did get
duplicate file names showing in Folder List once and your solution offered
here corrected the problem).

Have run Health Check and Recalculate as well.

 

[Steve Easton]

The one web site / different computers part has me really puzzled.

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[Brett...]

I started a thread about this some time ago (http://tinyurl.com/6tj8x) and
no-one could fix it and I can't find anything in the KB.
Therefore it looks as if it is a FP 2003 bug.

What is strange is that the phenomenon only occurs on certain webs. I
maintain around 200 FrontPage webs and only a small proportion have the
problem. Opening up the problem sites in FP2000 results in no problem. I
have access to multiple copies of FP2003 clients and they all exhibit the
problem with the problem webs. All of which adds up to a strange problem.

My next step is to try updating the FPSEs to 2002 from the current 2000
version.

Has anyone reported this to Microsoft?

Brett

 

[Lisa J]

Hey guys... I tried it from home. Same problem. It is the site. I have Front
Page 2002 at home and 2003 at work-- didn't matter, couldn't see the files.
If anyone figures out why, I would love to know. Thanks. Lisa

 

[David M]

Heres an update on my fix:

After following all the advise, I resorted to rebooting the server (Win2000
with FP2002 extensions) and all returned to normal.

 

[Lisa J]

David,
It isn't on our server. Florida Digital Network hosts the site. I simply use
FP to access and update the site live. Do you think I should contact them?
Thanks. Lisa

 

[David M]

Well, I guess if you have exhausted all other avenues, you have no other
choice. I can't tell you why the reboot fixed the problem, and quite
honestly, it is the first time I have ever had to do a (server) reboot to fix
a FrontPage problem. So they may not be very receptive to that idea. They
should, however, work with you to solve the problem.

Have you tried using FP2003 from a different computer? That is the next step
I would try. Just to make sure it isn't a local problem.

Do you have a friend with FP2003 who can connect and verify the problem
exists? If you are worried about security, change your current password first
and then change it back afterwards.

A temporary bandaid:

Open the files you know you will need to create links to. They will then
show in the hyperlink dialogue window when it opens. This was my work around
until I solved the problem.

 

[Brett...]

Already suggested, tried and sadly doesn't work!

Brett

 

[Brett...]

You and me too!

Brett

The one web site / different computers part has me really puzzled.

 

[Brett...]

I can forsee all sorts of problems here....

Customer: Will you reboot your server as I can't see my files running
FrontPage 2003?
....
< cut lots of discussions about recalculating hyperlinks, deleting temp, wab
files etc etc>
....
Host: Can you see the files with FP2000?
Customer: Err yes.
Host: Oh right, the problem must be our end, of course I'll just reboot our
server running all those other customers websites....

Yeah right...

Brett

 

[Thomas A. Rowe]

If running on Windows 2000/2003 IIS servers, a web site can be stopped and restarted without
effecting any other site on the server.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================