fp5Autl.dll cannot be loaded

[Carol]

When I try to save a page or make changes in FP 2000, I get the message that
fp5Autl.dll cannot be loaded, Failed. Then it shuts down. Then I get
another error message saying ms09.dll has caused an error and front page
closes down completely.

I have worked with this for several years without this problem.

I have even removed and reloaded the program, and downloaded the extensions.

Any suggestions?

 

[Stefan B Rusynko]

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
5) Open FP and Disable or Uninstall any FP Addins,
6) Open your FP Web/Site and run a Tools Recalculate Hyperlinks





| When I try to save a page or make changes in FP 2000, I get the message that
| fp5Autl.dll cannot be loaded, Failed. Then it shuts down. Then I get
| another error message saying ms09.dll has caused an error and front page
| closes down completely.
|
| I have worked with this for several years without this problem.
|
| I have even removed and reloaded the program, and downloaded the extensions.
|
| Any suggestions?