Framework X Library

J

JandC

I keep getting a Framework X Library message opening Word and Ecel and
often they quit unexpectedly.
I tried to uninstall and reload from Office X (G4 Powerbook, 10.3.4) from
scratch to overcome some difficulties with Entourage and Word but the same
problems appear. Is there a way that Office X can be completely uninstalled?
Or is there another way to solve the problem?
 
J

JE McGimpsey

JandC said:
I keep getting a Framework X Library message opening Word and Ecel and
often they quit unexpectedly.
I tried to uninstall and reload from Office X (G4 Powerbook, 10.3.4) from
scratch to overcome some difficulties with Entourage and Word but the same
problems appear. Is there a way that Office X can be completely uninstalled?
Or is there another way to solve the problem?

One possibility:

http://www.entourage.mvps.org/error/page.html#error_framework
 
B

Beth Rosengard


The above should work, but another possibility is that you have an old
Framework alive in your Trash from when you tried to uninstall. Empty the
trash and see if that helps.

Otherwise, the proper way to uninstall and reinstall Office X is this:

The Remove Office tool is located in the Value Pack folder on the Office X
CD. Install it and run it. Now reinstall Office X using the installer on
the CD or do a Drag & Drop to the Applications folder. Also don't forget to
install any Value Pack items you need. When you've finished, you'll need to
download (<http://www.microsoft.com/mac/download/>) and install the Office X
10.1.2, 10.1.4 (includes 10.1.3) and 10.1.5 updaters.

For the most trouble-free installation, run Disk Utility First Aid to repair
permissions after you remove Office, after you reinstall it and after you
install all the updates. To repair permissions go to Macintosh
HD/Applications/Utilities; open up Disk Utility; select your hard disk and
click the First Aid tab and then the button to "Repair Disk Permissions".

Note: Before doing the removal, you may want to back up some files for
later reinstallation. Consider these:

Normal Template
Your custom templates
Word Settings (10)
Settings files for the other Office apps
AutoCorrect List (called Office ACL English or whatever language)
Custom Dictionary

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>
 

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