Freeing a project checked out

[Ken]

We have a client machine which checked a project out for off-line work.
However, the client is no longer able to connect to the Project Server
through Project 2003 Prof (it can connect via IE). I'm a Proj 2003 Prof user
with a single project, not the project server admin. Is there a way to make
the project re-accessible on the server?

On the client issue, I have run NetMon traces for both ProjPro and IE. Both
traces show the desktop resolving the server name and communicating with the
server. Only the desktop returns a generic "Unable to connect to the Project
Server" dialog box. One factor that may be related is this didn't occur
until our company pushed a Standard Desktop Configuration GPO. After that, I
can no longer log on to the desktop with my network user-id credentials and
the Windows Firewall shows "corrupt settings" in the Network Connection
Settings under the Advanced tab. Clicking the Reset to Defaults button has
no effect.

Thanks,

Ken

 

[Marc S.]

Ken,

Once it has come to the point where you can't check-in the project anymore,
there's only two more things you can do.

1/ Have the user or the admin go to 'Manage Enterprise Features' in the PWA
Admin section, then choose 'Check-in Enterprise projects'. After checking-in
the project it will be accessible again - however, the changes that have
been applied to the project offline will be lost.

2/ If you don't want to lose the offline changes of the project, make sure
the PM saves the project as a MPP file. The run the Import wizard to import
the project back to the Project Server with a new name. Make sure you delete
the old project afterwards.

You could also mix the two methods, saving the project as MPP first, then
check-in the project again. Finally, open the project from Project Server
again and copy/paste all tasks etc. from the MPP file into it.

Hope this helps...

Marc S.