Freezing on opening word 2002

[AvramCA]

My word words in safemode but not regularly but will even freeze in safemode
sometimes. I have a brand new Dell. I disabled the Norton's thing like it
was suggested but I haven't downloaded the templates.

Please email me to (e-mail address removed)

Any help would be appreciated.

These are my error messages:
C:\DOCUME~1\AVRAMM~1\LOCALS~1\Temp\WERe8e1.dir00\WINWORD.EXE.mdmp

C:\DOCUME~1\AVRAMM~1\LOCALS~1\Temp\WERe8e1.dir00\appcompat.txt

szAppName : WINWORD.EXE szAppVer : 10.0.6764.0 szModName : hungapp

szModVer : 0.0.0.0 offset : 00000000

 

[turbey]

Unfourtanetly I have the same problem. Also my machine is brand new.
On my case word does not open at all. I can not do anything at all.
My error messages are also same :

C:\DOCUME~1\sasa\LOCALS~1\Temp\WERf4a5.dir00\WINWORD.EXE.mdmp
C:\DOCUME~1\sasa\LOCALS~1\Temp\WERf4a5.dir00\appcompat.txt

szAppName : WINWORD.EXE szAppVer : 9.0.0.2823 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

Thank you for your help
(e-mail address removed)



"AvramCA":