FronptPage will not open web

[Katt]

Frontpage will not open web. The 'working' web won't open and if the 'live'
web is backpublished to the local HDD, that one may or may not open. One or
sometimes both webs appear to be corrupt. Frontpage appears to be in the
process of opening it but it just hangs. Our staff has randomly experienced
this problem and the only solution is to create a new web then rebuild from
existing backup. The common links seem to be 1. the user is working on the
web from a network home folder or from a flash drive 2. the user is
creating 'new page from existing page' 3. the user is performing a
copy/paste from an exiting document or page. We upgraded our office suite to
Office 2007. Prior to the upgrade, we had no reports of this problem.

 

[Thomas A. Rowe]

If you have the ability, everyone really should be working on the web site on a web server (IIS) via
http, not a drive letter or flash drive.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage
http://www.Ecom-Data.com
==============================================

 

[Katt]

Users do have the ability to work on the 'live' web but we prefer they have a
'working' web to edit then they publish to the live web. This way, the users
can edit their web offline in their own time and re-publish as needed.
Otherwise, if they worked live and had a problem, they would not have a good
web to backpublish. The user would need to resort to contacting system admin
to do a restore from network backup. I do prefer they work from their local
C drive rather than a network drive or flash and I don't know if that is
contributing to the problem but....I'm not sure what the benefit would be if
they worked live?

 

[Katt]

One more note....This problem has occured with a couple of local intranet
webs that reside on our local network file system, not on an IIS server.

 

[Thomas A. Rowe]

You should consider give them individual webs or subwebs under the live web this should eliminate
the issues you have since they will always be working with a server-based web..

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage
http://www.Ecom-Data.com
==============================================

 

[Katt]

Each staff member has an individual web on an IIS server but they don't work
live, they publish as needed. I've also had a couple of users that have had
the same issue with their local intranet so it doesn't appear to be web
server related. Two users had the problem occur when they were working live
on the IIS site. They had to create a new blank web then copied over the
necessary files from the corrupt web to restore their site. It took some
tweaking and editing to get it back to where it was. I am inclined to say
that Office 2007 is somehow writing something when they work remotely and use
the copy function. That seems to be the only thing that is consistent with
the users that have a problem. The problem did not occur until we upgraded
to Office 2007. Can't pinpoint what is getting corrupt or exaclty how. One
user had to restore more than once and I had her store her web on her local
C. She has not had issue since.

 

[Steve Easton]

Go here: http://www.95isalive.com/fixes/fpclean.htm and download FP Cleaner ( with Expression Web and
SharePoint Designer support )
Download links are at the bottom of the page.
Run the functions that clear:
The Hidden Temporary files.
The Hidden Cache (*.web) files.

See if it helps.

You'll need to run it on each machine.

--
Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm