Front Page hangs - Preview in Browser

[Eric]

Front Page has started to hang when I try to preview web
page in browser if I do not have IE open already. I
found an artical at MS Support which warned about
Symantec software causing this problem but I do not have
any Symantec software. I do however use Mcafee anti-
virus and firewall. Any suggestions?

 

[Stefan B Rusynko]

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
5) Open FP and Disable or Uninstall any FP Addins,
6) Open your FP Web/Site and run a Tools Recalculate Hyperlinks





| Front Page has started to hang when I try to preview web
| page in browser if I do not have IE open already. I
| found an artical at MS Support which warned about
| Symantec software causing this problem but I do not have
| any Symantec software. I do however use Mcafee anti-
| virus and firewall. Any suggestions?