FrontPage 2000 help fails

[Ingvar Gustafsson]

Can you help me?
Start Frontpage (2000 ver. 4.0.2.6655)
Select Help
Select Microsoft FrontPage Help
Select Index
Enter Keyword subweb
Choose Topic About Publishing
In the right frame a square icon shows up below
a two-line text "About Publishing"
When pressing the icon I get the following error message
Error: Object doesn't support this property or method
fphhctrl.HHClick
Code:0
URL: mkMSITStore:C:\Program%20Files\Microsoft%
20office\1033\frontpage.chm::/Concard_PUB001_tn.htm

Thanx in advance.

 

[Stefan B Rusynko]

Make sure you have all the latest MS O SP from
http://office.microsoft.com/ProductUpdates/default.aspx and for your OS
Then run a repair/ reinstall of FP (make sure all virus protection is shut down)




| Can you help me?
| Start Frontpage (2000 ver. 4.0.2.6655)
| Select Help
| Select Microsoft FrontPage Help
| Select Index
| Enter Keyword subweb
| Choose Topic About Publishing
| In the right frame a square icon shows up below
| a two-line text "About Publishing"
| When pressing the icon I get the following error message
| Error: Object doesn't support this property or method
| fphhctrl.HHClick
| Code:0
| URL: mkMSITStore:C:\Program%20Files\Microsoft%
| 20office\1033\frontpage.chm::/Concard_PUB001_tn.htm
|
| Thanx in advance.

 

[Ingvar Gustafsson]

Installation has Office2000 with SP3.
Running windows2000.
Problem remains after reboot.

-----Original Message-----
Make sure you have all the latest MS O SP from
http://office.microsoft.com/ProductUpdates/default.aspx and for your OS
Then run a repair/ reinstall of FP (make sure all virus protection is shut down)




"Ingvar Gustafsson" <[email protected]>

wrote in message [email protected]...

 

[Ingvar Gustafsson]

Same problem can be reproduced in Excel Help
by e.g. selecting in Excel
Help
Index
Type text Addin
select Quick calculations on a worksheet(Insert Totals)
The same symbol as in my FP-problem shows up and a similar
message shows up
but with xlhhctrl_1.HHClick

Please help.

 

[Pete Lees]

Ingvar,

Select Microsoft FrontPage Help
Select Index
Enter Keyword subweb
Choose Topic About Publishing
In the right frame a square icon shows up below
a two-line text "About Publishing"
When pressing the icon I get the following error message
Error: Object doesn't support this property or method

This problem is described in Microsoft Knowledge Base article 822989
(http://support.microsoft.com/?kbid=822989). Unless you've installed
Service Pack 4 for Windows 2000, the solution should be to apply
Critical Update 811630, which is available from:

http://support.microsoft.com/?kbid=811630

I'm starting to see reports that installing Windows 2000 SP4 *causes*
this problem. If you're a Windows 2000 user and have installed SP4,
the solution is to first to run this command from a command prompt:

regsvr32 /u <drive>:/winnt/system32/hhctrl.ocx

and then run this command:

regsvr32 <drive>:/winnt/system32/hhctrl.ocx

The first command unregisters the HTML Help ActiveX control, which is
what provides the navigation features in the help files; the second
command re-registers the control. This should fix the broken registry
entries that are responsible for the problem.