FrontPage & Publisher Errors

A

Avatar

These is an error I keep getting:

1.
http://show.imagehosting.us/show/1767101/28887/user_28887/T0_28887_1767101.jpg

2.
http://show.imagehosting.us/show/1767106/28887/user_28887/T0_28887_1767106.jpg

Event Viewer reports it as:

"Faulting application frontpg.exe, version 11.0.6552.0, stamp 424b714f,
faulting module kernel32.dll, version 5.1.2600.2945, stamp 44ab9a84, debug?
0, fault address 0x00012a5b.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp."

A click on the event link however leads to the H & S page that says:

"We're sorry.
There is no additional information about this issue in the Error and Event
Log Messages or Knowledge Base databases at this time."

The Event ID is 1000. A Google search turned up a great many scenarios
related to this ID, but I cannot correlate it to any information I have
about it so far.

These occur after exiting from the application after creating or editing a
locally stored document.

No hardware or software changes on this Windows XP Pro SP 2 all updates
installed machine running on an AMD Athlon 64 3000+ CPU and 1024 MB DDR RAM.

Any illumination would be welcome.

I also have this error sometimes for Windows Explorer as well as Publisher.
I had posted these earlier in the office newsgroups but have not received a
response so far.

Office Error Reporting keeps sending the reports but I have not heard back
from Microsoft on this matter. I am not even sure if the reports carry my
return email address or other information!

Regards and thanks in anticipation.

A
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A

Avatar

Steve Easton said:
Launch FrontPage and then select Detect and Repair from the Help drop down
on the toolbar.


Thanks for the response. I did as suggested (after imaging the system
first!).

I got the following error messages after the message that the set up
completed successfully:

First:
http://show.imagehosting.us/show/1769156/28887/user_28887/T0_28887_1769156.jpg

Closing that gives this:
http://show.imagehosting.us/show/1769157/28887/user_28887/T0_28887_1769157.jpg

Did a reboot and tried to edit a local html file - got the original error
back!

The weirdest part is that the message says that FrontPage (or Publisher) has
to close when all I did was close it!

I also tried out a bit of local advice here - turn off SharePoint services
in FP. No joy there too.

The latest is to uninstall the Office Web Components updates - I shall be
trying that out this weekend. Will post findings here.

I might have omitted to mention this - I am using MS Office Professional
2003 - FrontPage likewise.

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A

Avatar

I have the same error in both FrontPage and Publisher.

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JoAnn Paules said:
I'm curious where Publisher plays into this.

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JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




Avatar said:
Thanks for the response. I did as suggested (after imaging the system
first!).

I got the following error messages after the message that the set up
completed successfully:

First:
http://show.imagehosting.us/show/1769156/28887/user_28887/T0_28887_1769156.jpg

Closing that gives this:
http://show.imagehosting.us/show/1769157/28887/user_28887/T0_28887_1769157.jpg

Did a reboot and tried to edit a local html file - got the original error
back!

The weirdest part is that the message says that FrontPage (or Publisher)
has
to close when all I did was close it!

I also tried out a bit of local advice here - turn off SharePoint
services
in FP. No joy there too.

The latest is to uninstall the Office Web Components updates - I shall be
trying that out this weekend. Will post findings here.

I might have omitted to mention this - I am using MS Office Professional
2003 - FrontPage likewise.

A
 
J

John G

It is curious that the error information in the second JPEG shows a
System of Windows NT 5.1.
Now I am not very familiar with these error messages (don't get many)
but that would raise my suspicions as NT 5.1 is not in the accepted
systems for later versions of FrontPage.
I will admit I could be quite wrong.
 
E

Ed Bennett

John said:
It is curious that the error information in the second JPEG shows a
System of Windows NT 5.1.
Now I am not very familiar with these error messages (don't get many)
but that would raise my suspicions as NT 5.1 is not in the accepted
systems for later versions of FrontPage.
I will admit I could be quite wrong.

NT 5.1 is Windows XP. Don't see why that shouldn't be supported.
 
J

John G

Ed, I am the first to admit I did not know enough but it looked curious.
I have not seen enough error messages to realize that NT 5.1 is a code
for XP
Thanks for teaching me something today
Even at 72 I can still learn new things.
 
E

Ed Bennett

John said:
Ed, I am the first to admit I did not know enough but it looked curious.
I have not seen enough error messages to realize that NT 5.1 is a code
for XP

In case you were wondering...

Windows NT 5.0 is Windows 2000
Windows NT 5.2 is either Windows Server 2003 or Windows XP x64 Edition
(which was based on the Server 2003 codebase rather than the XP
codebase, as it was more up-to-date, was already being compiled for x64
for the Server release, etc.)
Windows NT 6.0 is Windows Vista.
 

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