FrontPage server extension error

B

Bruce

When we try to submit a form we get the following error: Cannot run the
FrontPage Server Extensions on this page:

The host has assured us that they have re-installed the server extensions.
They even blew away our site and we re-published it and the same result. We
have also followed MS KB article 320872 and that does not work either.

Were are using FrontPage 2003.

Thank you in advance.
 
T

Thomas A. Rowe

Make sure the form and any confirmation page, have a file extensions are either htm or html and that
the pages do not contain any server-side scripting or includes.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================
 
T

Tom Willett

Please post a URL to the page in question.
--
===
Tom Willett
Microsoft MVP - FrontPage
---
FrontPage Support:
http://www.frontpagemvps.com/
===
| When we try to submit a form we get the following error: Cannot run the
| FrontPage Server Extensions on this page:
|
| The host has assured us that they have re-installed the server extensions.
| They even blew away our site and we re-published it and the same result.
We
| have also followed MS KB article 320872 and that does not work either.
|
| Were are using FrontPage 2003.
|
| Thank you in advance.
|
|
 
M

Mike Mueller

What is the form supposed to do?

Depending on the form action, the FPSE may need to be configured for that,
typically this is the case with emailing the form results

Mike
 
B

Bruce

It does email form results anonymously. It is used for our Police Dept for
anonymous tips.
 
T

Tom Willett

But, when your host reinstalled the server extensions, did you confirm that
they also reset up the forms to email transport?
--
===
Tom Willett
Microsoft MVP - FrontPage
---
FrontPage Support:
http://www.frontpagemvps.com/
===
| It does email form results anonymously. It is used for our Police Dept
for
| anonymous tips.
|
|
| | > What is the form supposed to do?
| >
| > Depending on the form action, the FPSE may need to be configured for
that,
| > typically this is the case with emailing the form results
| >
| > Mike
| >
| >
| > | >> When we try to submit a form we get the following error: Cannot run
the
| >> FrontPage Server Extensions on this page:
| >>
| >> The host has assured us that they have re-installed the server
| >> extensions. They even blew away our site and we re-published it and the
| >> same result. We have also followed MS KB article 320872 and that does
not
| >> work either.
| >>
| >> Were are using FrontPage 2003.
| >>
| >> Thank you in advance.
| >>
| >
|
|
 
T

Tom Willett

Simply by viewing the source ;-)
--
===
Tom Willett
Microsoft MVP - FrontPage
---
FrontPage Support:
http://www.frontpagemvps.com/
===
| How can you tell that?
|
| | > There is no opening <body> tag in the page, and the closing </body> is
| > followed by
| >
| > <p>&nbsp;</p>
| >
| > which should be deleted.
| > --
| > Ron Symonds - Microsoft MVP (FrontPage)
| > Reply only to group - emails will be deleted unread.
| > FrontPage Support: http://www.frontpagemvps.com/
| > http://www.rxs-enterprises.org/fp
| >
| >
| >
| > | >
| >> http://www.porthuron.org/dept-police-CAPTURE-INFO.htm
| >>
| >>
| >> | >> > Please post a URL to the page in question.
| >> > --
| >> > ===
| >> > Tom Willett
| >> > Microsoft MVP - FrontPage
| >> > ---
| >> > FrontPage Support:
| >> > http://www.frontpagemvps.com/
| >> > ===
| >> > | >> > | When we try to submit a form we get the following error: Cannot
run
| >> > the
| >> > | FrontPage Server Extensions on this page:
| >> > |
| >> > | The host has assured us that they have re-installed the server
| >> > extensions.
| >> > | They even blew away our site and we re-published it and the same
| >> > result.
| >> > We
| >> > | have also followed MS KB article 320872 and that does not work
| >> > either.
| >> > |
| >> > | Were are using FrontPage 2003.
| >> > |
| >> > | Thank you in advance.
| >> > |
| >> > |
| >> >
| >> >
| >
|
|
 
B

Bruce

I thought I had clicked that option also, but evidently I only looked at the
properties of the page not the source. Sorry.
 
B

Bruce

We have deleted the <p>&nbsp;</p> after the closing body tag and we get the
same reults.

Thank you for helping :)
 
D

David Berry

Switch to Code View and change the Form Action tag:

<form method="POST" action="_vti_bin/shtml.dll/dept-police-CAPTURE-INFO.htm"
webbot-action="--WEBBOT-SELF--">

to:

<form method="POST" action="--WEBBOT-SELF--">

Re-publish the form and see what happens
 
B

Bruce

What will this do??


David Berry said:
Switch to Code View and change the Form Action tag:

<form method="POST" action="_vti_bin/shtml.dll/dept-police-CAPTURE-INFO.htm"
webbot-action="--WEBBOT-SELF--">

to:

<form method="POST" action="--WEBBOT-SELF--">

Re-publish the form and see what happens
Click to expand...
 
R

Ronx

Remove this from near the end of the page

</td>
</tr>
</table>
<!-- END BODY -->
<!--#include file="footer.inc" -->


The first 3 lines above close a table that was never opened.
The last line requires the page be a .shtm or .asp page - SSI will not
usually work in .htm pages, and will never work if the page is processed
by the extensions.
This last line may be the remaining problem.

Additionally, the hover button will not be visible for many (perhaps
most) users, since this requires that a Java Virtual Machine is
installed. This is no longer a part of Windows, and is a 30MB or so
download.

I have copied the page exactly as you have it (cut and paste from View
Source) into a page on my own system, and changed the email address the
results are to be sent to, leaving the hover button and SSI command in
place.

The form worked correctly, both with without the above errors.

Which probably means that the real problem lies with your server - has
the email transport been configured correctly in the extensions?
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.
FrontPage Support: http://www.frontpagemvps.com/
http://www.rxs-enterprises.org/fp
 
B

Bruce

I agree. We have tried numerous fixes and we still get the same result. We
have been in contact with our host and we are now waiting for a return call.

Thank you very much for your time on this issue.
 

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