FTP Error in Word2000

[Peter]

Hi folks,

has anybody seen the following error message??

No data could be collected for FTP-accomplishment.
The Errorcode is DWORD 0.

My MS-Word crashes immediately after i start it.

(Sorry, for my bad translation, the error is in german:
Es konnten keine Daten zur FTP-Leistung gesammelt werden.
Der vom Dienst zurückgegebene Fehlercode ist DWORD 0. )

Thanks for helping me !!

Peter