"Full functionality" in Office after using "Restore" w/o original

  • Thread starter christopher.bennett
  • Start date
C

christopher.bennett

Used restore to recover Office, now functionality is limited for applications and software requests original CDs. They are not available. How can I get full functionality now without buying more software? Please advise... time sensitive matter.
 
M

Martin

"(e-mail address removed)"
Used restore to recover Office, now functionality is limited for
Click to expand...
applications and software requests original CDs. They are not available.
How can I get full functionality now without buying more software? Please
advise... time sensitive matter.

Was this "Restore" supplied as part of the system? If so you need to contact
the vendors.

MS can supply replacement media, but only for a full (non-OEM) copy of
Office; you may also need to provide proof of purchase.
 
B

Beth Melton

Hi Christopher,

Did the manufacturer supply you with the installation CDs?

If not then who is the manufacturer?

The OEM is required to supply you with the installation CDs for Office. If you want to pursue this issue then contact the OEM and request a copy of the CDs.

If they refuse then please get the individual’s name you spoke to and send me all of the information you can on the matter such as the manufacturer, your name, an incident number if they provide you one, etc.

Of course I can't promise anything but this is one of my pet-projects and the more documentation I can obtain the more success we will have at getting issues like these resolved. :)

(Remove "NoSpam4me" from my email address)
--
Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

A couple questions BEFORE using Office 365 0
Restore picture size after using MS Office Picture Manager 1
Installing paid upgrade version of Microsoft Office 2007 on Vista PC with original Office XP 2
System Restore & Office 2007 0
Best Way To Add Programs to Office? 4
Office reinstall after system recovery 4
I uninstalled Office 2007 Trial 20
preinstalled trial version of Office 2007 and no activation key 0

Top