Funny behavior at opening

I

Ilyaz

I have Win XP Home with Word 2000 and Excel installed. Both programs worked
fine. Then I did something in the Safe Mode and for a few last days, when I
start a Word 2k, first I'm getting a message <Preparing to install> then a
drop down window asking to insert MS Office 2k Disk 1. If I click on
<cancel>, window closes and Word starts and works normally, as far as I can
see. The same happens with Excel.
What's wrong? How to correct it and make my Word and Excel open and function
normally again.?
TIA
 
L

Lisa Penshorn [MSFT]

Hi Llyaz,

The first thing I would try is to run detect and repair of office. To run detect and repair go into any of your office applications
go to Help and select detect and repair. Let it run through detect and repair. After it is through try your app's again, does the
installer still come up?

Let me know!

Sincerely,

Lisa Penshorn, MCSE
Microsoft Technical Support for Business Applications


--------------------
 
I

Ilyaz

Lisa, thank you for your suggestion. Unfortunately it did not work...
Ilya

Lisa Penshorn said:
Hi Llyaz,

The first thing I would try is to run detect and repair of office. To run
detect and repair go into any of your office applications
go to Help and select detect and repair. Let it run through detect and
repair. After it is through try your app's again, does the
 
B

Beth Melton

Hi Ilyaz,

It's possible the Windows Installer is unable to update necessary
components due to a limited user account. Try logging on as the
Administrator and allow the Windows Installer to complete

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


Ilyaz said:
Lisa, thank you for your suggestion. Unfortunately it did not work...
Ilya

Lisa Penshorn said:
Hi Llyaz,

The first thing I would try is to run detect and repair of office.
To run
detect and repair go into any of your office applications
go to Help and select detect and repair. Let it run through detect
and
repair. After it is through try your app's again, does the
installer still come up?

Let me know!

Sincerely,

Lisa Penshorn, MCSE
Microsoft Technical Support for Business Applications


--------------------
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programs
days, when
I install> then
a far as I
can and
 
I

ilyaz

Beth,
thanks for your suggestion. I checked security settings and this corrected
the problem.
Thanks again.
Ilya
 

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