Further adventures in the woes of Word 2002 and envelope printing

[ancykate]

Hi, I'm back again with more in my continuing saga of printing
failures. I'd figured out that it had to do with the color cartridge,
thought I might have mine inserted incorrectly, but I was wrong--again.
The cartridge is in as it should be and according to Dell is 71% full.
I tried replacing it with a good black cartridge, which I suppose was
nitwittish. At any rate, it didn't work.

I've had the printer for a year and a half and never changed the color
cartridge. Do they go bad? I tried shaking it up, which also didn't
help.

Thanks for all your help.

 

[Charles Kenyon]

They dry out when they don't get regular use, even if full of ink, the spray
nozzles clog.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Suzanne S. Barnhill]

That said, many printers offer a utility to "prime" the printer by
force-cleaning the jets.

 

[Charles Kenyon]

And sometimes you can use a damp cloth to unclog the heads.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[ancykate]

Thanks to both of you. I'll search for a prime method on my printer
and/or do the damp cloth cleaning. Then it's off to buy a new one.

 

[Suzanne S. Barnhill]

On my HP printer, in the DeskJet Toolbox, there is a button to "Clean the
print cartridges." After you do that, I think there is a "deep cleaning"
option.