C
Cleffer
Outlook 2003, SP3. Project 2003, SP3.
I have a customer who is attempting to contact people assigned to projects
locally through Outlook 2003 using a Global Address List (GAL.)
We currently have a few Resources set up but are running into problems when
attempting a File-->Send To-->Mail Recipient (As A Schedule Note) in Project.
After permission is granted for Project to access Outlook, one of two things
occurs:
1. The user's name appears twice on the To: dialog of the e-mail.
2. The user's name does not resolve correctly from the GAL. Everything past
the comma is ommitted. For example Doe, John H resolves to John H in the To:
dialog of the e-mail.
Resource addresses that are configured manually with the actual e-mail
address outside the GAL work fine. E-mail address configured manually inside
the GAL resolve to the user's GAL name and repeat issue two above.
I have tried several e-mail configurations in the resource area, however no
matter how I configure it (with commas, without commas, last name first,
first name first) the address will not resolve with the GAL when sending.
- Is there a way to stop the name from appearing twice in the To: dialog?
- Is there a way to get Project to recognize the GAL when attempting to send
a task?
Thanks for your help!
I have a customer who is attempting to contact people assigned to projects
locally through Outlook 2003 using a Global Address List (GAL.)
We currently have a few Resources set up but are running into problems when
attempting a File-->Send To-->Mail Recipient (As A Schedule Note) in Project.
After permission is granted for Project to access Outlook, one of two things
occurs:
1. The user's name appears twice on the To: dialog of the e-mail.
2. The user's name does not resolve correctly from the GAL. Everything past
the comma is ommitted. For example Doe, John H resolves to John H in the To:
dialog of the e-mail.
Resource addresses that are configured manually with the actual e-mail
address outside the GAL work fine. E-mail address configured manually inside
the GAL resolve to the user's GAL name and repeat issue two above.
I have tried several e-mail configurations in the resource area, however no
matter how I configure it (with commas, without commas, last name first,
first name first) the address will not resolve with the GAL when sending.
- Is there a way to stop the name from appearing twice in the To: dialog?
- Is there a way to get Project to recognize the GAL when attempting to send
a task?
Thanks for your help!