Garbled icon generation in Visio 2007

[J Kallay]

When creating a master out of a shape with very complex geometry, the
automatically generated icon gets garbled - it almost looks like a well of
ink has been spilled on the icon. This only happens in Visio 2007, not
Visio 2003. Anybody have any thoughts?

 

[Barb Way]

Can you share some simple repro steps to see the issue, or provide a little
more detail on what you mean by 'complex geometry'? Is your shape
comprised of Visio native objects (lines, filled objects, text) or does it
also contain metafile objects (pasted WMF, EMF, JPG, BMP, etc.)?


Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[J Kallay]

I tried attaching two stencils to a message, but I suppose the message was
rejected by the usenet server since it never posted.

A good example would be a shape such as on the free US map stencil we have
at www.shapesource.com. The map is composed of native Visio shapes with
polylineTo rows in the ShapeSheet, and when I drag it to a blank stencil I
get a garbled icon. Note, by the way, that nobody else here has had this
issue.

 

[Barb Way]

If it only happens on one system, then I would suspect either that the
Visio installation or the copy of the stencil might be corrupt, or that
there is a problem with the Video driver.

Check to see if it happens when Windows is booted in Safe Mode. If yes,
suspect the Video driver.
If the problem still occurs in Safe Mode, then you can reboot and repair
Visio from the Control Panel.


Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

I tried attaching two stencils to a message, but I suppose the message was
rejected by the usenet server since it never posted.

A good example would be a shape such as on the free US map stencil we
have
at www.shapesource.com. The map is composed of native Visio shapes with
polylineTo rows in the ShapeSheet, and when I drag it to a blank stencil I
get a garbled icon. Note, by the way, that nobody else here has had this
issue.

 

[J Kallay]

Hmm. Well, I've tried both Safe Mode and repairing the Visio installation,
neither of which has resolved the problem.

--
Jonathan Kallay
Visimation Inc.
www.visimation.com
www.shapesource.com

If it only happens on one system, then I would suspect either that the
Visio installation or the copy of the stencil might be corrupt, or that
there is a problem with the Video driver.

Check to see if it happens when Windows is booted in Safe Mode. If yes,
suspect the Video driver.
If the problem still occurs in Safe Mode, then you can reboot and repair
Visio from the Control Panel.


Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

I tried attaching two stencils to a message, but I suppose the message was
rejected by the usenet server since it never posted.

A good example would be a shape such as on the free US map stencil we
have
at www.shapesource.com. The map is composed of native Visio shapes with
polylineTo rows in the ShapeSheet, and when I drag it to a blank stencil I
get a garbled icon. Note, by the way, that nobody else here has had this
issue.

--
Jonathan Kallay
Visimation Inc.
www.visimation.com
www.shapesource.com

Can you share some simple repro steps to see the issue, or provide a
little
more detail on what you mean by 'complex geometry'? Is your shape
comprised of Visio native objects (lines, filled objects, text) or does
it
also contain metafile objects (pasted WMF, EMF, JPG, BMP, etc.)?


Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no
rights.