Garbled Sender Address

[Carolyn]

I received an email and the sender's email address was garbled with numbers
and question marks. Does anyone know why this might have happened? We have
Exchange Server 2007 and use Outlook 2003.

Thanks,
Carolyn

 

[Pat Willener]

The sender may have misconfigured his/her mail account. There is no
requirement to specify a correct 'From:' or 'Reply-to:' address.

 

[Milly Staples [MVP - Outlook]]

Does the address appear correctly in the mail header? View->Outlook
Properties when right clicking the message.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Carolyn asked:

| I received an email and the sender's email address was garbled with
| numbers and question marks. Does anyone know why this might have
| happened? We have Exchange Server 2007 and use Outlook 2003.
|
| Thanks,
| Carolyn

 

[Carolyn]

No, the "From:" address in the message header is garbled as well, but after
the garbled portion, there is a = <email address>, and the <email address>
looks like the correct address.

-- Carolyn

 

[Pat Willener]

Garbled, with question marks, means that it may have been a
non-alphabetic name, e.g. Japanese. You need to run Outlook in Unicode
Mode to preserve multibyte names (and Subject lines).

No, the "From:" address in the message header is garbled as well, but after
the garbled portion, there is a = <email address>, and the <email address>
looks like the correct address.

-- Carolyn

Does the address appear correctly in the mail header? View->Outlook
Properties when right clicking the message.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Carolyn asked:

| I received an email and the sender's email address was garbled with
| numbers and question marks. Does anyone know why this might have
| happened? We have Exchange Server 2007 and use Outlook 2003.
|
| Thanks,
| Carolyn

 

[Carolyn]

Thank you Pat, I believe you are right. The sender's name had an accent mark
over one of the letters in his name.

-- Carolyn

Garbled, with question marks, means that it may have been a
non-alphabetic name, e.g. Japanese. You need to run Outlook in Unicode
Mode to preserve multibyte names (and Subject lines).

No, the "From:" address in the message header is garbled as well, but after
the garbled portion, there is a = <email address>, and the <email address>
looks like the correct address.

-- Carolyn

Does the address appear correctly in the mail header? View->Outlook
Properties when right clicking the message.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Carolyn asked:

| I received an email and the sender's email address was garbled with
| numbers and question marks. Does anyone know why this might have
| happened? We have Exchange Server 2007 and use Outlook 2003.
|
| Thanks,
| Carolyn