S
Ste Crellin
Several users are getting an error when they attempt to route a document from
Word using the Send to > Routing Recipient menu option. They're using a
mixture of Word 2000/XP/2003, all are on Outlook 2003 with an Exchange Server
2003.
Restarting Word, Outlook and the machine has no effect. I can find similar
errors in the KB for Excel generating this error and they all relate to using
PABs. None of the effected users have PABs.
The full error is:
General mail failure. Close Microsoft Office Word, restart the mail system,
and try again.
Word using the Send to > Routing Recipient menu option. They're using a
mixture of Word 2000/XP/2003, all are on Outlook 2003 with an Exchange Server
2003.
Restarting Word, Outlook and the machine has no effect. I can find similar
errors in the KB for Excel generating this error and they all relate to using
PABs. None of the effected users have PABs.
The full error is:
General mail failure. Close Microsoft Office Word, restart the mail system,
and try again.