Getting black background/white text when using Office document ima

[lazybulldog]

Just found the secret way to install Imaging on 2007 Office Student/Home. Now
when scanned, documents show up in the preview and print reverse..what's up??

thanks!

 

[Mary Sauer]

When you use the Microsoft Office Document Imaging program to view a bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us

 

[BLUEBOY]

Just found the secret way to install Imaging on 2007 Office Student/Home. Now
when scanned, documents show up in the preview and print reverse..what's up??

thanks!

 

[BLUEBOY]

Mary: What is the solution to the black bkg problem. I'm getting it too.
Thank,
Blueboy

 

[BLUEBOY]

What is the solution?
Thanks,
Blueboy

 

[Mary Sauer]

Blueboy, Did you take a look at the article that was suggested that might be
helpful?

When you use the Microsoft Office Document Imaging program to view a bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us

 

[BLUEBOY]

Thanks Mary:

That article did help, however, it isn't clear how to prevent it from
happening. Maybe I need to get another software package like Paperport or
some other.

Thanks,
Blueboy

 

[Viv]

When you use the Microsoft Office Document Imaging program to view a bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us

 

[Viv]

Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

 

[JoAnn Paules]

Did you read the KB article that Mary posted?

 

[Bob I]

The answer is at the link provided.

Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

:

 

[Viv]

Yes I read the article but I still don't know how to fix the problem. If I
view an image originally scanned on my old XP computer it displays normally.
When I scan a new document it displays in reverse mode.

Did you read the KB article that Mary posted?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

 

[Bob I]

That symptom sounds to me like the software that came with the scanner
and how you set it up is incorrectly configured.

Yes I read the article but I still don't know how to fix the problem. If I
view an image originally scanned on my old XP computer it displays normally.
When I scan a new document it displays in reverse mode.
:

Did you read the KB article that Mary posted?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

:


When you use the Microsoft Office Document Imaging program to view a
bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us
--
Mary Sauer
http://msauer.mvps.org/


Just found the secret way to install Imaging on 2007 Office
Student/Home. Now
when scanned, documents show up in the preview and print
reverse..what's up??

thanks!

 

[Viv]

If I scan using Windows Photo Gallery it scans perfectly therefore the fault
is not with my scanner software. I think I'll disable MSDI and use Photo
Gallery in future.

That symptom sounds to me like the software that came with the scanner
and how you set it up is incorrectly configured.

Yes I read the article but I still don't know how to fix the problem. If I
view an image originally scanned on my old XP computer it displays normally.
When I scan a new document it displays in reverse mode.
:

Did you read the KB article that Mary posted?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

:


When you use the Microsoft Office Document Imaging program to view a
bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us
--
Mary Sauer
http://msauer.mvps.org/


Just found the secret way to install Imaging on 2007 Office
Student/Home. Now
when scanned, documents show up in the preview and print
reverse..what's up??

thanks!

 

[Bob I]

That will work.

If I scan using Windows Photo Gallery it scans perfectly therefore the fault
is not with my scanner software. I think I'll disable MSDI and use Photo
Gallery in future.

:

That symptom sounds to me like the software that came with the scanner
and how you set it up is incorrectly configured.

Yes I read the article but I still don't know how to fix the problem. If I
view an image originally scanned on my old XP computer it displays normally.
When I scan a new document it displays in reverse mode.
:



Did you read the KB article that Mary posted?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"




Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

:



When you use the Microsoft Office Document Imaging program to view a
bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us
--
Mary Sauer
http://msauer.mvps.org/



Just found the secret way to install Imaging on 2007 Office
Student/Home. Now
when scanned, documents show up in the preview and print
reverse..what's up??

thanks!

 

[Viv]

Problem solved. All scanning and print applications on my computer use the
installed Canon MP510 printer driver except MS Document Scanning.
This was defaulted to "WIA"- Canon MP510.
Changed it to the Canon MP510 driver and all is well.

That will work.

If I scan using Windows Photo Gallery it scans perfectly therefore the fault
is not with my scanner software. I think I'll disable MSDI and use Photo
Gallery in future.

:

That symptom sounds to me like the software that came with the scanner
and how you set it up is incorrectly configured.

Viv wrote:

Yes I read the article but I still don't know how to fix the problem. If I
view an image originally scanned on my old XP computer it displays normally.
When I scan a new document it displays in reverse mode.
:



Did you read the KB article that Mary posted?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"




Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

:



When you use the Microsoft Office Document Imaging program to view a
bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us
--
Mary Sauer
http://msauer.mvps.org/



Just found the secret way to install Imaging on 2007 Office
Student/Home. Now
when scanned, documents show up in the preview and print
reverse..what's up??

thanks!

 

[Bob I]

Thank you for posting back with your solution!

Problem solved. All scanning and print applications on my computer use the
installed Canon MP510 printer driver except MS Document Scanning.
This was defaulted to "WIA"- Canon MP510.
Changed it to the Canon MP510 driver and all is well.

:

That will work.

Viv wrote:

If I scan using Windows Photo Gallery it scans perfectly therefore the fault
is not with my scanner software. I think I'll disable MSDI and use Photo
Gallery in future.

:



That symptom sounds to me like the software that came with the scanner
and how you set it up is incorrectly configured.

Viv wrote:


Yes I read the article but I still don't know how to fix the problem. If I
view an image originally scanned on my old XP computer it displays normally.
When I scan a new document it displays in reverse mode.
:




Did you read the KB article that Mary posted?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"





Has anybody resolved the white text on black background problem?
I also get scanned color photos displaying in negative.

:




When you use the Microsoft Office Document Imaging program to view a
bi-level or
a grayscale TIFF image, the image may appear as a negative image
http://support.microsoft.com/kb/898707/en-us
--
Mary Sauer
http://msauer.mvps.org/




Just found the secret way to install Imaging on 2007 Office
Student/Home. Now
when scanned, documents show up in the preview and print
reverse..what's up??

thanks!