L
Linda
Hi,
A few weeks ago my company migrated our mail from
exchange 5.5 to Exchange 2000. We moved clients to a new
machine. After the move all clients were ok except for 2.
For these two users, when they open their mail
automatically a cancel request box appears and
reads "outlook is retrieving data from the microsoft
exchange server..contacting and it uses the old server
name" For one of the users it only does it once, but
everytime she clicks on a mail she gets the same
message. For the other user it takes in upwards of 30
minutes to open her mail and the several of the boxes
appear one after another. I have upgraded to the most
recent SPs, I have removed outlook and reintalled it. I
have also deleted the profile and re added it. Nothing
seems to help. I was unsuccessful searching KB as well.
Anyone seen this and have a solution. Please help.
Thanks
A few weeks ago my company migrated our mail from
exchange 5.5 to Exchange 2000. We moved clients to a new
machine. After the move all clients were ok except for 2.
For these two users, when they open their mail
automatically a cancel request box appears and
reads "outlook is retrieving data from the microsoft
exchange server..contacting and it uses the old server
name" For one of the users it only does it once, but
everytime she clicks on a mail she gets the same
message. For the other user it takes in upwards of 30
minutes to open her mail and the several of the boxes
appear one after another. I have upgraded to the most
recent SPs, I have removed outlook and reintalled it. I
have also deleted the profile and re added it. Nothing
seems to help. I was unsuccessful searching KB as well.
Anyone seen this and have a solution. Please help.
Thanks