Getting error message "connection to server is offline".

[Suzette]

Outlook has been working great until two days ago and now my email is not
downloading upon opening Outllook. When I click onto send/receive to see if I
can get it to download, I get the the message "The operation cannot be
performed because the connection to the server is offline." I have a
continuous cable connection so should always be "online". What should I do to
correct?

 

[Chris]

Outlook has been working great until two days ago and now my email is not
downloading upon opening Outllook. When I click onto send/receive to see if I
can get it to download, I get the the message "The operation cannot be
performed because the connection to the server is offline." I have a
continuous cable connection so should always be "online". What should I do to
correct?

Hey... I just got that same problem this morning.... I think it's MS
screwing with us
Try removing the e-mail account from Outlook and adding it back in.
When you restart
Outlook ( ** hopefully ** ) it should work. This worked for me. Good
luck!

Ahh... how I love Friday the 13th!!!

-- Chris

 

[Jason]

I'm posting this same message in a few threads so the word gets out...read
below

I just got off the phone with Outlook Tech Support. Apparently the MSN
servers have been having some issues for the past couple of days. It only
affects certain accounts (but I did not understand why). Anyways, the long
and short of it is...You may be able to fix it right now or it may take an
additional 24 hours to resolve, she said it's hit and miss. In either case,
here is what Tech support said you need to do:
1. Remove your msn connector under add & remove programs in the control panel.
2. Staying in add or remove programs click on MSN and change/remove and
re-download the Microsoft Office Outlook Connector.
3. In outlook, remove your e-mail account and then re-add it.

On mine it did sink all my e-mails into outlook initially but still won't
receive any new e-mails. If it does not work we are supposed to try again in
24 hours. The upside (if there is one) is that they are aware of the issue!

Good luck to all.

 

[Milly Staples - MVP Outlook]

How is a server problem "MS screwing with us?" Or are you one of the
willing MS bashers?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris asked:

| Suzette wrote:
|| Outlook has been working great until two days ago and now my email
|| is not downloading upon opening Outllook. When I click onto
|| send/receive to see if I can get it to download, I get the the
|| message "The operation cannot be performed because the connection to
|| the server is offline." I have a continuous cable connection so
|| should always be "online". What should I do to correct?
|
|
| Hey... I just got that same problem this morning.... I think it's MS
| screwing with us
| Try removing the e-mail account from Outlook and adding it back in.
| When you restart
| Outlook ( ** hopefully ** ) it should work. This worked for me. Good
| luck!
|
| Ahh... how I love Friday the 13th!!!
|
| -- Chris