Getting Rules to Work

[Newbie]

Hi

I have outlook 2007.

I have two email accounts set up in Outlook 2007. Both email addresses are
set up using pop3.

I have set up rules so that if I get email from a certain address etc then
the mail gets moved somewhere specific. I want this rule to apply to both
email addresses (and therefore to both email accounts). At the moment it only
appears to be applied on one of them.

So, I try to check the button 'create this rule on both accounts' in the
rule definition wizard. But this checkbox is greyed out and I can't check it.
Googling around (as if I haven't got better things to do!) I eventually find
something that says that pop3 accounts don't count as different accounts.
Only different IMAP accounts seem to qualify as different accounts.

So, there doesn't seem to be a way to configure Outlook to be intelligent
enough to apply the one rule I set up to two email addresses.

I tried sending these email accounts to different inboxes, but this doesn't
make any difference - the 'create this rule on both accounts' checkbox is
still greyed out for the rules. They do go to the same database/file though,
outlook\outlook.pst. If I was feeling more adventurous and knowledgable I
guess I'd try to set up seperate inbox databases and then see if Outlook
thinks these are now separate accounts. Would this make a difference? How
would I do this?

I am progressively less and less happy with the way Microsoft design things.
If I set up two accounts, it should enable and apply the checkbox 'create
this rule on both accounts', period. Get the program to work the way users
think. I shouldn't have to trawl through google or MSDN or whatever to find
out that my pop3 email accounts aren't email accounts according to outlooks
definition.

Anyway, anyone know a solution? If I want to get all emails from
(e-mail address removed) whether it comes into my first pop3 email address or the
second one and in either case send it to my 'Joe Blogs' folder, how do I set
this up?

Thanks

 

[Diane Poremsky [MVP]]

You have 2 POP3 accounts. You make a rule to move all mail from (e-mail address removed)
to Folder1. Joe sends you mail to both POP3 accounts and the rule doesn't
work on one acct. Correct?

I don't know if I've even seen the option for 'run on all accts' live - it
may depend on the conditions used, but it should not matter in this case
since both POP3 accounts are listed together in the Apply changes to this
folder list in the main rules wiz dialog.

Exactly how does the rule read? Do messages from both accounts meet the
conditions exactly? Are there other rules ahead of it that may apply and
that have stop processing? Does it work if you run it manually? Use other
actions, like flags or categories?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
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[Newbie]

Hi Diane

Thanks for your reply.

I don't understand what you mean by "both POP3 accounts are listed together
in the Apply changes to this folder list in the main rules wiz dialog."

Exactly how does the rule read?

Anyway, an example is I get emails from the Harvard Business Review. So I
have a rule that goes

Apply this rule after the message arrives
from (e-mail address removed) or hbr@hbr_otherdomain.com
move to 'Harvard Business Review'

Both the email addresses used in the rule are correct. When the same message
from say (e-mail address removed) comes into one email address the rule is applied, when
it comes into the other email address it is not.

Do messages from both accounts meet the
conditions exactly?

Yes. It's the same email.

Are there other rules ahead of it that may apply and
that have stop processing?

No, but the last rule picks up everything that is left over after all the
other rules that should apply to both email addresses have been applied are
applied, and moves all remaining emails to a second folder called
MySecondEmailAddress Inbox.

Does it work if you run it manually?

Yes, it works if I run it manually on that folder MySecondEmailAddress Inbox.

Use other
actions, like flags or categories?

I don't use these.

Thanks!

Regards

Lauchlan Mackinnon

You have 2 POP3 accounts. You make a rule to move all mail from (e-mail address removed)
to Folder1. Joe sends you mail to both POP3 accounts and the rule doesn't
work on one acct. Correct?

I don't know if I've even seen the option for 'run on all accts' live - it
may depend on the conditions used, but it should not matter in this case
since both POP3 accounts are listed together in the Apply changes to this
folder list in the main rules wiz dialog.

Exactly how does the rule read? Do messages from both accounts meet the
conditions exactly? Are there other rules ahead of it that may apply and
that have stop processing? Does it work if you run it manually? Use other
actions, like flags or categories?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi

I have outlook 2007.

I have two email accounts set up in Outlook 2007. Both email addresses are
set up using pop3.

I have set up rules so that if I get email from a certain address etc then
the mail gets moved somewhere specific. I want this rule to apply to both
email addresses (and therefore to both email accounts). At the moment it
only
appears to be applied on one of them.

So, I try to check the button 'create this rule on both accounts' in the
rule definition wizard. But this checkbox is greyed out and I can't check
it.
Googling around (as if I haven't got better things to do!) I eventually
find
something that says that pop3 accounts don't count as different accounts.
Only different IMAP accounts seem to qualify as different accounts.

So, there doesn't seem to be a way to configure Outlook to be intelligent
enough to apply the one rule I set up to two email addresses.

I tried sending these email accounts to different inboxes, but this
doesn't
make any difference - the 'create this rule on both accounts' checkbox is
still greyed out for the rules. They do go to the same database/file
though,
outlook\outlook.pst. If I was feeling more adventurous and knowledgable I
guess I'd try to set up seperate inbox databases and then see if Outlook
thinks these are now separate accounts. Would this make a difference? How
would I do this?

I am progressively less and less happy with the way Microsoft design
things.
If I set up two accounts, it should enable and apply the checkbox 'create
this rule on both accounts', period. Get the program to work the way users
think. I shouldn't have to trawl through google or MSDN or whatever to
find
out that my pop3 email accounts aren't email accounts according to
outlooks
definition.

Anyway, anyone know a solution? If I want to get all emails from
(e-mail address removed) whether it comes into my first pop3 email address or the
second one and in either case send it to my 'Joe Blogs' folder, how do I
set
this up?

Thanks

 

[Newbie]

<<No, but the last rule picks up everything that is left over after all the
other rules that should apply to both email addresses have been applied are
applied, and moves all remaining emails to a second folder called
MySecondEmailAddress Inbox.
That should have been "moves all remaining emails for one of the email
addresses to a second folder called MySecondEmailAddress Inbox". This is just
to split out the two email addresses into two separate inboxes.

Hi Diane

Thanks for your reply.

I don't understand what you mean by "both POP3 accounts are listed together
in the Apply changes to this folder list in the main rules wiz dialog."

Exactly how does the rule read?

Anyway, an example is I get emails from the Harvard Business Review. So I
have a rule that goes

Apply this rule after the message arrives
from (e-mail address removed) or hbr@hbr_otherdomain.com
move to 'Harvard Business Review'

Both the email addresses used in the rule are correct. When the same message
from say (e-mail address removed) comes into one email address the rule is applied, when
it comes into the other email address it is not.

Do messages from both accounts meet the
conditions exactly?

Yes. It's the same email.

Are there other rules ahead of it that may apply and
that have stop processing?

No, but the last rule picks up everything that is left over after all the
other rules that should apply to both email addresses have been applied are
applied, and moves all remaining emails to a second folder called
MySecondEmailAddress Inbox.

Does it work if you run it manually?

Yes, it works if I run it manually on that folder MySecondEmailAddress Inbox.

Use other
actions, like flags or categories?

I don't use these.

Thanks!

Regards

Lauchlan Mackinnon

You have 2 POP3 accounts. You make a rule to move all mail from (e-mail address removed)
to Folder1. Joe sends you mail to both POP3 accounts and the rule doesn't
work on one acct. Correct?

I don't know if I've even seen the option for 'run on all accts' live - it
may depend on the conditions used, but it should not matter in this case
since both POP3 accounts are listed together in the Apply changes to this
folder list in the main rules wiz dialog.

Exactly how does the rule read? Do messages from both accounts meet the
conditions exactly? Are there other rules ahead of it that may apply and
that have stop processing? Does it work if you run it manually? Use other
actions, like flags or categories?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi

I have outlook 2007.

I have two email accounts set up in Outlook 2007. Both email addresses are
set up using pop3.

I have set up rules so that if I get email from a certain address etc then
the mail gets moved somewhere specific. I want this rule to apply to both
email addresses (and therefore to both email accounts). At the moment it
only
appears to be applied on one of them.

So, I try to check the button 'create this rule on both accounts' in the
rule definition wizard. But this checkbox is greyed out and I can't check
it.
Googling around (as if I haven't got better things to do!) I eventually
find
something that says that pop3 accounts don't count as different accounts.
Only different IMAP accounts seem to qualify as different accounts.

So, there doesn't seem to be a way to configure Outlook to be intelligent
enough to apply the one rule I set up to two email addresses.

I tried sending these email accounts to different inboxes, but this
doesn't
make any difference - the 'create this rule on both accounts' checkbox is
still greyed out for the rules. They do go to the same database/file
though,
outlook\outlook.pst. If I was feeling more adventurous and knowledgable I
guess I'd try to set up seperate inbox databases and then see if Outlook
thinks these are now separate accounts. Would this make a difference? How
would I do this?

I am progressively less and less happy with the way Microsoft design
things.
If I set up two accounts, it should enable and apply the checkbox 'create
this rule on both accounts', period. Get the program to work the way users
think. I shouldn't have to trawl through google or MSDN or whatever to
find
out that my pop3 email accounts aren't email accounts according to
outlooks
definition.

Anyway, anyone know a solution? If I want to get all emails from
(e-mail address removed) whether it comes into my first pop3 email address or the
second one and in either case send it to my 'Joe Blogs' folder, how do I
set
this up?

Thanks