Getting Started Pane won't turn off in Word 2003

[David Bryant]

I have tried turning off the Getting Started Task Pane in Word 2003 by
deselecting Tools | Options | View | "Startup Task Pane" but it still comes
back.

I also tried renaming the registry entry for
"HKEY_CURRENT_USER.Software.Microsoft.Office.11.0.Word.Data" and allowing
Word to go back to its default settings. Again, it won't go away.

Please help.

Thanks,
David

 

[Eric Lawrence [MSFT]]

Did you restart your computer after unchecking the box? Often an orphan word
instance is hiding in the background and keeps the old value around.

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Beth Melton]

Hi David,

More than likely caused Adobe PDFMaker. When add-ins are present the
task pane is dismissed before Word starts. Adobe tried to 'workaround'
this issue by incorporating a Reg hack into their installation.

Here is an article that provides more information and contains a link
to an add-in which will make the Registry modifications for you:
http://word.mvps.org/FAQs/Customization/ShowTaskPane.htm

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[David Bryant]

I do, in fact, have Adobe Acrobat installed. I installed the add-in as
described below and it seems to work. I am a bit scared at the thought that
I have to install an add-in to fix an add-in. Oh well.

Thanks,
David

 

[Beth Melton]

Hi David,

Glad to hear all is working for you now.

Using an add-in to fix an add-in is a little strange. ;-)

It may help to know the Task Pane Controller does return the default
functionality of the task pane when add-ins are present and that can
only be accomplished through code.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/