Ghost Messages

M

macrobob

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I've completely clean out my inbox (selected all and moved messages to another folder, rebuilt the database and the Inbox folder still says I have 3 unread messages. I've selected all messages and marked them as read. Rebuilt it 3 times. Update the latest MS Office 2008 patch. The folder still shows up as bold (3). It was (1) for a while. Today it's (3). Appreciate any thoughts.

Bob
 
D

Diane Ross

I've completely clean out my inbox (selected all and moved messages to another
folder, rebuilt the database and the Inbox folder still says I have 3 unread
messages. I've selected all messages and marked them as read. Rebuilt it 3
times. Update the latest MS Office 2008 patch. The folder still shows up as
bold (3). It was (1) for a while. Today it's (3). Appreciate any thoughts.

You still have database corruption. I suggest starting over in a new
Identity. You will have to manually move over your data.

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>
 

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