.gif Graphic File Not Printing in Word 2000 Document

[Eridyard407]

This problem is obviously very prevalent after finding it in this forum so
abundantly. Microsoft should fix the problem once and for all -- issue a
patch or something. I have been through 2 weeks of utter turmoil with my
computer over this issue, including being locked out of my computer. This
involves an open case with Microsoft.

My Word invoices (template from the Microsoft website) that include a .gif
graphic file won't print the graphic or text in the very upper portions of
the document. I have an HP 5510 all-in-one Deskjet and am running XP Home
Edition. The doc looks fine in Word and in a Print Preview. I spent 7 hours
on the phone with HP yesterday trying to get them to fix the issue. After
trying numerous unsucessful remedies (including locking me out of my computer
completely which resulted in 2 hours on the phone with Microsoft), HP finally
told me that it has to be a Microsoft Word problem. My computer is already
in Print Layout and was already adjusted to the all of the settings suggested
by garfield-and-odie:
1. In Word, if you're working in Normal view, then switch to
Print Layout view (View | Print Layout) ... are not visible in
Normal view.
2. In Word, click on Tools | Options | View tab | check the
"Drawings" box and uncheck the "Picture placeholders" box | Print
tab | check the "Drawing objects" box | OK.
3. If neither of the previous suggestions fixes the problem,
then try reducing the hardware acceleration setting in Start |
Control Panel | Display | Settings | Advanced | Troubleshooting.
If this fixes the problem, then you might want to check the
website of the manufacturer of your video card/graphics adapter
to see if there is an updated driver available.

I tried adjusting the hardware acceleration also, and it did nothing at all
to help the situation.

I have to add that this problem did not start until a couple of weeks ago --
it is 2/5/06 today, so it is not a video card/graphics adapter or driver
issue.

Also, when I send the document to myself at work, the file prints and looks
fine.

What else can be the problem except something that Microsoft must fix?

Thanks so very much!



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http://www.microsoft.com/office/com...a48&dg=microsoft.public.word.drawing.graphics

 

[garfield-n-odie [MVP]]

That quoted advice from me is intended for Word users who can't
see graphics on the screen, but not for Word users who can't see
graphics on the printed output.

In your case, the problem is likely that you have positioned the
graphic too close to the edges of the page. Most printers have
some amount of nonprintable area along each side of the page.
Some printers have larger nonprintable areas than others. Try
repositioning the graphic farther away from the page edges.