"Robert Frank" <> said:
I have a MacBook Pro that I got last summer. Great machine and no problems
with Excel. Then I load Leopard and I have the problems other describe. ONLY
in Excel does the keyboard freeze up. If I click on some other application
then I can go back to Excel--sometimes for a while, sometimes only for one
entry. Apple has suggested deleting Microsoft font file (
/user/library/preferences/Microsoft and find the file "Office font cache".
Move the file to trash, empty the trash, and reboot.) but that didn't fix the
problem. It is a real pain in the butt for those of us who use Excel a lot.
Does anyone know if the problem persists in Mac's Numbers program? Does
anyone have a fix?
No idea about Numbers - though since it's a new problem, it really can't
"persist". Check an Apple-related newsgroup.
I'm not sure which "problems that other describe" you're talking about.
In the archives, I can find only two posts that talked about keyboards
freezing in XL. Those posts referred to Mac Pros, the freezing was
temporary (10-45 seconds), and limited to entry in the formula bar, and
there's no indication there was any resolution. Perhaps I missed some,
though - can you cite a reference?
Which version (and update) of XL? Have you updated to OS X 10.5.1? Are
you using the built-in keyboard? What keyboard settings are you using?
Does the same problem happen if you log into another user account?
Do you get the spinning beach ball?
What does Activity Monitor indicate about XL's CPU use? Are there other
high-use processes?
Is there any particular activity you're trying to do when the freeze
occurs (e.g., data entry, scrolling, entry in the formula bar, etc.)?
Do you have any custom keyboard shortcuts that could cause this (either
within XL or with System Preferences/Keyboard and Mouse/Keyboard
Shortcuts)?
When you switch away to another app, can you switch back again
immediately, or is there a delay?
When you say "those of us" - do you know others that are experiencing
the same problem?