Global Template Problem?

[Jeff Linder]

I keep trying to customize a toolbar. But after I customize the toolbar, when I close Word X for Mac (Serice Release 1) I get a message that says: "Word cannot save changes to the global template because it was opened with read-only access. Do you want to save the changes in a template with a different name?" When I try to name a new template, as in "New Normal.dot" the save button is greyed out. I can't figure out how to change the global template from read-only access. Can someone help? Thanks, Jeff

 

[Elliott Roper]

I keep trying to customize a toolbar. But after I customize the toolbar,
when I close Word X for Mac (Serice Release 1) I get a message that says:
"Word cannot save changes to the global template because it was opened with
read-only access. Do you want to save the changes in a template with a
different name?" When I try to name a new template, as in "New Normal.dot"
the save button is greyed out. I can't figure out how to change the global
template from read-only access. Can someone help? Thanks, Jeff

Hi Jeff, I saw your earlier post but did not feel qualified to reply.
Since you are now desperate, try this longshot.

In the finder do a command-i (get info) on normal or normal.dot. You
will find it in /Applications/Microsoft Office X/Templates/ probably.

Check ownership and permissions. It should say you can read and write.
If it does not, change it and try again after restarting Word.

If it does, then sorry, I'm out of ideas.

 

[Jeff Linder]

Amazing, fantastic, ingenious . . . it worked! You solved it. You figured it out. I had given up hope and thought it was a problem that would never get solved and it made me hate the Mac for its shortcomings. But your solution fixed the problem. Thank you, thank you, thank you. -Jeff