graphic displays yellowish on screen

[Bobbie]

We're using Word 97 and Windows 98. On one computer when the user inserts a
photo the photo looks yellow. On another computer, following the same
steps, the same photo looks clear. Any ideas on what we need to check /
change?

Thanks in advance
Bobbie

 

[Bob Buckland ?:-\)]

Hi Bobbie,

It can be an outdated graphics card driver or a
color matching issue with a particular printer driver.
Do you get the same result if you switch to a different
printer type?

If you view the same document on both computers does
the graphic appear the same?

=========
We're using Word 97 and Windows 98. On one computer when the user inserts a
photo the photo looks yellow. On another computer, following the same
steps, the same photo looks clear. Any ideas on what we need to check /
change?

Thanks in advance
Bobbie >>

 

[Bobbie]

Thanks for the things to check
- Tried different printers, including Generic/Text Only. Graphics still
show as yellow.
- CAN view the same document on my computer and the graphic shows correctly
Both my computer and the computer having the yellow display are Win98SE.
Printers were installed on both using the same steps so I'd think the same
printer driver is being used.
..
Any other suggestions? What's real strange is I used to have the same
problem on my computer but don't any more. I don't know what changed and am
not even sure how long ago it stopped... only use Word once or twice a week.