Graphic file attachments in Outlook 2000

[lakirby(remove)]

Outlook 2000 will not send graphic attachments (jpg, bmx, pcx). Other
attachments (.doc, xl, etc.) get sent. Problem started occurring about two
weeks ago. Before that I had no trouble sending attachments. Among other
things, I uninstalled outlook, deleted my profile, reinstalled and recreated
profile, but that did not fix the problem. Sometimes but not always, I get
the error message: no transport provided for this recipient. Creating a new
email does not help. When the problem first began, I had NAV set to scan all
outgoing email. It hung up on a file with several .jpg attachments, each
about 200 kb. NAV stalled at 6 percent. Since then no graphic files have been
sent. I now have NAV outgoing email scan disabled. I even tried using a
different email client. It didn't return an error message but stalled at 7
percent on a small (85 kb) attachment. The other client sends and receives
text attachments and standard email (as does Outlook).

 

[Rich]

Outlook 2000 will not send graphic attachments (jpg, bmx, pcx). Other
attachments (.doc, xl, etc.) get sent. Problem started occurring about two
weeks ago. Before that I had no trouble sending attachments. Among other
things, I uninstalled outlook, deleted my profile, reinstalled and recreated
profile, but that did not fix the problem. Sometimes but not always, I get
the error message: no transport provided for this recipient. Creating a new
email does not help. When the problem first began, I had NAV set to scan all
outgoing email. It hung up on a file with several .jpg attachments, each
about 200 kb. NAV stalled at 6 percent. Since then no graphic files have been
sent. I now have NAV outgoing email scan disabled. I even tried using a
different email client. It didn't return an error message but stalled at 7
percent on a small (85 kb) attachment. The other client sends and receives
text attachments and standard email (as does Outlook).

i had the same exact problem when i installed OL2000 onto my XP Pro
SP1 PC with NAV 2005. graphics attachments over a particular size
would start to transmit and then hang up. after much, much
experimentation i discovered that i needed to turn on software
compression in the dial-up settings. so, assuming you're using XP Pro
and running a dial-up session...

RIGHT CLICK YOUR NETWORK ICON IN THE TASK TRAY
RIGHT CLICK YOUR DIAL-UP CONNECTION
CLICK PROPERTIES
CLICK NETWORKING
CLICK SETTINGS
BE SURE THAT ENABLE SOFTWARE COMPRESSION IS CLICKED

re-try sending your attachment. in the spirit of experimentaion, if
you find that software compression IS on, try disabling it and see
what happens.

HTH

rich

 

[lakirby(remove)]

Nope. That didn't work. Any other ideas?

i had the same exact problem when i installed OL2000 onto my XP Pro
SP1 PC with NAV 2005. graphics attachments over a particular size
would start to transmit and then hang up. after much, much
experimentation i discovered that i needed to turn on software
compression in the dial-up settings. so, assuming you're using XP Pro
and running a dial-up session...

RIGHT CLICK YOUR NETWORK ICON IN THE TASK TRAY
RIGHT CLICK YOUR DIAL-UP CONNECTION
CLICK PROPERTIES
CLICK NETWORKING
CLICK SETTINGS
BE SURE THAT ENABLE SOFTWARE COMPRESSION IS CLICKED

re-try sending your attachment. in the spirit of experimentaion, if
you find that software compression IS on, try disabling it and see
what happens.

HTH

rich

 

[Rich]

Nope. That didn't work. Any other ideas?

hmmm. if i do i'll post it here.

rich