Graphics coming in as black boxes in Word 2007

[Rich W.]

A user of mine is receiving files that contain graphics. He has Word 2007 on
his PC - the files were created in 2003.

I can reproduce the problem on other PC's (that is, if I pull the file up in
Word 2003, the graphics are as they should be. If I pull the file up in Word
2007, all I have are solid black boxes).

Anyone have an idea as to why?

Thank you.

 

[Bob Buckland ?:-\)]

Hi Rich,

Assuming the printer and graphic card drivers have been updated, does this occur if you change the default printer drive in Word
2007's
Office Files button=>Print=>Print dialog?

Another customer reported that he was having a similar issue when using a Postscript printer driver.

What type of graphics and how were they inserted into Word?

================
A user of mine is receiving files that contain graphics. He has Word 2007 on
his PC - the files were created in 2003.

I can reproduce the problem on other PC's (that is, if I pull the file up in
Word 2003, the graphics are as they should be. If I pull the file up in Word
2007, all I have are solid black boxes).

Anyone have an idea as to why?

Thank you.>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[PG]

A user of mine is receiving files that contain graphics. He has Word 2007 on
his PC - the files were created in 2003.

I can reproduce the problem on other PC's (that is, if I pull the file up in
Word 2003, the graphics are as they should be. If I pull the file up in Word
2007, all I have are solid black boxes).

Anyone have an idea as to why?

Thank you.

 

[PG]

A user of mine is receiving files that contain graphics. He has Word 2007 on
his PC - the files were created in 2003.

I can reproduce the problem on other PC's (that is, if I pull the file up in
Word 2003, the graphics are as they should be. If I pull the file up in Word
2007, all I have are solid black boxes).

Anyone have an idea as to why?

Thank you.

I have that problem when I write word 2007 to a PDF. The charts look fine
but tables show up as black boxes. The tables had been pasted as windows
metafiles from Excel 2007. Help would be appreciated

 

[Surffreak]

I have that problem when I write word 2007 to a PDF. The charts look fine
but tables show up as black boxes. The tables had been pasted as windows
metafiles from Excel 2007. Help would be appreciated

 

[Surffreak]

PG, did you ever figure this out? I have the same problem.