Greyed out formatting email buttons

[Sherri]

I had to have Outlook 2000 re-installed on my computer and now when composing
emails all of the formatting buttons (bold, underline, font style/size, etc.)
are greyed out. Mail format is HTML, HTML editor is Microsoft Word.

 

[BillR]

If you change from Word as the editor to only Outlook do you have some
formatting options with html?
Outlook might "think" Word is on vacation. Try repairing the Office
installation.

 

[Sherri]

Bill,
The only options I have as far as html editor are word, excel, frontpage, or
notepad. I tried all options and had no luck. I'm not real computer savvy,
so can you tell me how to repair the Office installation so I can try that?
Thanks! Sherri

 

[BillR]

The setting to use or not to use Word as your email editor is in Outlook.
Tools | Options ...
I think it's on the Mail Format tab for Outlook 2000.
Repairing the Office installation is done via the Office entry in Add/Remove
in Control Panel.

 

[Sherri]

I think you were right, Outlook thought "word" was on vacation...I changed
the settings and changed them back 3 times and low and behold the buttons are
available again. Thanks for your help.