Greyed out menu items

[Steven]

I am unable to save, copy, paste, go to options, . . . Many Menu items are
greyed out, but I can still use them via keyboard shortcuts. Running Word in
Safe Mode works just fine.

 

[Steven]

renamed the Normal.dot and fixed the issue!

 

[dleo]

What may have happened is that you were using reserved characters in your
document name like the "/" symbol.