"Group by follow-up flag" insanity

D

Dave Korn

Outlook 2003 (11.8010.8028) SP2 has a bug: it thinks there are two different
kinds of "none".

Group the view in one of your mail items folders by follow-up flag. See
all the items grouped in "Follow Up Flag: (none)" (and perhaps some items
under "Follow Up Flag: Follow up" if you've already marked a few)

Set the followup flag on any item, either by opening it and editing the
flag or by left- or right-clicking on the column displaying the flags if you
have that one visible. Watch your chosen item get sorted into the "Follow
Up Flag: Follow up" category.

Remove the followup flag on any item, by using the "Clear flag" option
(again, using any menu or clicking on the flag in the open item itself).

Watch Outlook /not/ put the item back with all your other "Follow Up Flag:
(none)" items, but instead invent a wholly new kind of "Follow Up Flag:
(none)" which is apparently somehow different from the other kind of "Follow
Up Flag: (none)".

Try all any any means to get Outlook to sort the "Follow Up Flag: (none)"
items into the /same/ group as the "Follow Up Flag: (none)" items. Fail.
Tear hair out, curse parentage of MS Office development team, wonder if
outlook uses non-two-valued logic, etc., etc, etc.

Sigh. One click in the wrong place and one of your emails drops
irretreivably to the bottom of your sort order, never to be seen again.

Anyone found a workaround for this very annoying bug?

cheers,
DaveK
 

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