R
Raymond Lang
Good morning.
Here at our site we have a situation that has been an off
and on occurance. We have a group mailbox for use by our
helpdesk that is meant to receive trouble calls. Lately
we have been receiving meeting requests from the various
other groups in our facility, even though the GRP address
is not in the header of the message. This has been very
annoying as it causes the GRP folder to get filled very
rapidly.
What we're trying to find out is what's causing this
behavior. We've checked the message headers, and cannot
find any sort of addressing that would send the email into
the GRP folder, but it seems to do it on a sporatic
basis. It might be a response from a user to a meeting
that causes it to appear in the mailbox, or a general send
to a group of users completely unrelated to the department
that will appear.
Any help in troubleshooting this would be appreciated.
-Raymond Lang
End User Support
The Boeing Company
Ft. Walton Beach, FL.
Here at our site we have a situation that has been an off
and on occurance. We have a group mailbox for use by our
helpdesk that is meant to receive trouble calls. Lately
we have been receiving meeting requests from the various
other groups in our facility, even though the GRP address
is not in the header of the message. This has been very
annoying as it causes the GRP folder to get filled very
rapidly.
What we're trying to find out is what's causing this
behavior. We've checked the message headers, and cannot
find any sort of addressing that would send the email into
the GRP folder, but it seems to do it on a sporatic
basis. It might be a response from a user to a meeting
that causes it to appear in the mailbox, or a general send
to a group of users completely unrelated to the department
that will appear.
Any help in troubleshooting this would be appreciated.
-Raymond Lang
End User Support
The Boeing Company
Ft. Walton Beach, FL.