P
Paul
I need to have my report group/sort multiple records based on two different
fields having the same value.
It's ticketing system and there is a Primary and Secondary individual
assigned to each ticket.
I'm trying to build a report that will group and list all records where an
individual is listed as EITHER the Primary OR Secondary. This will,
obviously, end up listing some ticket records twice and that is okay and what
I need (listed once under the Primary resource and again under the Secondary
resource).
Help?
fields having the same value.
It's ticketing system and there is a Primary and Secondary individual
assigned to each ticket.
I'm trying to build a report that will group and list all records where an
individual is listed as EITHER the Primary OR Secondary. This will,
obviously, end up listing some ticket records twice and that is okay and what
I need (listed once under the Primary resource and again under the Secondary
resource).
Help?