Groups within groups

[Francis Hookham]

Outlook Express allowed groups within groups ­ I had several groups
including Council, Between, Members, Hon Mems, etc

I then made up main groups comprising some of these sub-groups

To identify the groups quickly when addressing emails the groups and
sub-groups were all prefixed with a ³ ` ³, the tiny backward facing single
inverted comma with the ~ (it is easy to type and I often use it to group
sorted things)

Entourage does not seem to allow me to do this ­ groups are ok but groups
within groups result in a ŒNull recipient not accepted² message

I always make a point of not showing eaddresses by ticking the tick box when
setting up a group ­ the group knows who is include and I am slowly weaning
the members away from broadcasting all their eaddresses to everyone!

Any comments?

Francis Hookham

 

[Barry Wainwright]

Outlook Express allowed groups within groups ­ I had several groups including
Council, Between, Members, Hon Mems, etc

I then made up main groups comprising some of these sub-groups

To identify the groups quickly when addressing emails the groups and
sub-groups were all prefixed with a ³ ` ³, the tiny backward facing single
inverted comma with the ~ (it is easy to type and I often use it to group
sorted things)

It does!, to almost any level of nesting.

If you drag a group into the window of another group they can be nested in
this way. The beauty of this approach is that any changes to the lower
levels (or to the individual contacts that make up a group) get reflected
through the hierarchy without having to update each element.

Entourage does not seem to allow me to do this ­ groups are ok but groups
within groups result in a ŒNull recipient not accepted² message

That sounds like the name you typed in has not been recognised as a group
name. to avoid this, drag the sub-group into the main group window.

 

[Paul Searle]

Dear Barry and Francis
I too have just moved from Outlook 5.0.6 to Entourage 2004 for Mac (on
OS 10.4.2). I too suffer from this problem of not being able to put a
Group within a Group - whether it is dragged there or placed using the
address field.

I've tried:
- recreating Groups from scratch.
- renaming the group without punctuation.
- having fewer Groups.
All to no avail!

What's going on please?!

 

[Barry Wainwright [MVP]]

Dear Barry and Francis
I too have just moved from Outlook 5.0.6 to Entourage 2004 for Mac (on
OS 10.4.2). I too suffer from this problem of not being able to put a
Group within a Group - whether it is dragged there or placed using the
address field.

I've tried:
- recreating Groups from scratch.
- renaming the group without punctuation.
- having fewer Groups.
All to no avail!

What's going on please?!

I don't know what is going on.

Try these steps precisely:

1. create a new group - in address book view, click the 'add group' toolbar
icon. A new group window should open

2. Give this group the name 'Group A'

3. add a contact (any contact) to this group, but make sure the contact has
an email address

4. Save 'group A' and close the window.

5. Create another new group by clciking the 'add group' toolbar button

6. Call this group 'Group B'

7. Arrange the winodws so you can see both the group B' window and the
address book listing with the 'Group A' group showing in the listing

8. Drag your 'group A' group from the address book listing to the group B
window


Does it get added? It should.

 

[Paul Searle]

Dear Barry

Well I did as you suggested creating a new group and putting iit into
another new group - and it worked and the email was sent successfully.
Excellent I thought - onwards and upwards...

So I repeated it by creating another new group, naming it, dragging
other existing groups into it and saving it once more.

When I tried to send an email to that new group of groups I get an
error message:

ERROR
Bad address syntax

EXPLANATION
Mail could not be sent.
Account name: "Pipex"


HELP!!

 

[Paul Berkowitz]

Well I did as you suggested creating a new group and putting iit into
another new group - and it worked and the email was sent successfully.
Excellent I thought - onwards and upwards...

So I repeated it by creating another new group, naming it, dragging
other existing groups into it and saving it once more.

When I tried to send an email to that new group of groups I get an
error message:

ERROR
Bad address syntax

EXPLANATION
Mail could not be sent.
Account name: "Pipex"


HELP!!

Somewhere in one of the groups you may have included an invalid email
address for a group member. The error message doesn't tell you which. Open
each group up. The offending party ought to have a green question mark icon,
I think.

Also, don't forget that ISPs have limits as to how many messages can be sent
out at once. Chances are that you have exceeded that limit at this point.
It's true that the error message would be wrong in that case, but such
things have certainly been known to happen. (You can try my script "Split
Recipients X" on it to check.)

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[Paul Searle]

Dear Paul B
Well this problem won't go away! I have now tried creating two brand
new groups of only two email addresses. When I then make a third group
up of the other two I still get the error message. And I'm only in
effect sending four emails (2 + 2). My ISP accepts much more than that
at a time! I also looked for offending emails with a green question
mark icon in the orginal groups I have - and there are none.

Should I report his to Microsoft do you think?

 

[Barry Wainwright [MVP]]

Dear Paul B
Well this problem won't go away! I have now tried creating two brand
new groups of only two email addresses. When I then make a third group
up of the other two I still get the error message. And I'm only in
effect sending four emails (2 + 2). My ISP accepts much more than that
at a time! I also looked for offending emails with a green question
mark icon in the orginal groups I have - and there are none.

Should I report his to Microsoft do you think?

Well, that works for me.

As for reporting, MS monitor these newsgroups, so your comments will be
picked up here.