Grrove 2007 B2TR - problem traversing a proxy server

[ianhoyle]

Hi, I'm trying to contact a Groove server (Micosoft's in fact, after I
recived an invite from our account manager) outside our network and I can't
get it to work through our corporate web proxy.

After logging in to Groove it throws up a dialog box for userid, password &
domain which are the credentials needed for our internet proxy. On clicking
ok it instantly throws back the dialog box indicating that it hasn't been
correctly able to present the creds to the proxy.

Another colleague has this running transparently on Windows XP using IE6,
but I'm running Vista & IE7 and it fails.

Any ideas??

Ian

 

[Gell]

Dear Ianhoyle,

Based on my experience, please understand that if we use the proxy (ISA or
any other proxy server)to connect internet, then the Groove software will
also need it to communicate with its Server and other Groove account by the
proxy server. So during the communication, the Groove sessions will need to
be authenticated by your proxy server.

So based on this situation, I think we can try to this way and then test the
results.
1: If we want to use Groove, please open your IE and use it to view any
website.(This way is used for making proxy server authenticate your client at
first.)

2: Then please keep your IE opening and then run your Groove software.

Then test the results.

Another way I would like to provide you is that if your proxy server is an
ISA server, then I think you can try to install the ISA firewall mode client
into your client and then test the results.

Thanks.

 

[ianhoyle]

Nope, this doesn't work.

I have now installed the RTM version of Groove 2007.

It is trying to contact blugro1gms.goove.microsoft.com via our HTTP proxy
(using the correct IP address) and when I put in my correct credentials it
barfs, even though I can browse the internet using IE7 which passes through
the same proxy.

ian