Hanging

[Andy Smith]

Hiya,

We have a weird problem where Word/Excel etc just hang up for about 20-30
seconds for no apparent reason. It can happen when opening/saving, typing,
scrolling and switching from other windows back to Word/Excel etc.

So I downloaded Wireshark and I can see that when I start typing into the
Save box as a test, my PC is trying to connect to a remote-site PC over our
VPN (2Mbit/s SDSL), namely its path querying my user profile on the
remote-site PC.

I'm stumped on how to fix it.

 

[Chandra]

I am having the same problem, except that it is happening with Outlook as
well. All other applications are fine. I recently attempted to install a new
HP network printer software on my machine that did not act as it was supposed
to, and since that time, my Office applications have been hanging in exactly
the same way.

 

[db]

you can operate office in
safe mode.

it might be a good idea to
compare the performance
of office between normal
mode and safe mode.

you might also try the safe
mode w/networking.

so reboot and hold down the
f8 key to pull up the diagnostic
menu.

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[Chandra]

Assuming that I do not want to operate in safe mode, what else can be done? I
have repaired Office 2003, I have uninstalled Office 2003 and reinstalled.
These actions have not helped.

 

[db]

you might try holding down the left
shift key as you open office

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[db]

actually it the ctrl key and not
the shift key you need to hold
down.

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~