R
Richard W. Bogosian
I'm using MS Office XP on Windows XP Home. Everything was working fine until
a week ago. Now I'm unable to open files or insert figures. I first noticed
the problem while trying to insert figures in Word. However, I checked and
the problem includes the other Office products as well. The dialog box opens
without problems. But when I click on a file to open or to insert a graphic,
the filename does not appear in the filename box. If I try to open the file
(even typing in the filename), the program hangs and I have to reboot to get
rid of it.
Windows was up-to-date on the updates and patches. I have since gotten all
the updates and patches for Office. My virus checker (McAfee) is also
up-to-date and no virus was found.
Needless to say, this is frustrating and I losing valuable time trying to
deal with it. Anybody have any idea what could be causing this and how to
fix it?
a week ago. Now I'm unable to open files or insert figures. I first noticed
the problem while trying to insert figures in Word. However, I checked and
the problem includes the other Office products as well. The dialog box opens
without problems. But when I click on a file to open or to insert a graphic,
the filename does not appear in the filename box. If I try to open the file
(even typing in the filename), the program hangs and I have to reboot to get
rid of it.
Windows was up-to-date on the updates and patches. I have since gotten all
the updates and patches for Office. My virus checker (McAfee) is also
up-to-date and no virus was found.
Needless to say, this is frustrating and I losing valuable time trying to
deal with it. Anybody have any idea what could be causing this and how to
fix it?