"have office cd?" install. wizard shows up even with "use larger f

P

Paresh

I'm using Office 2000 SP3 on a Windows XP Pro ver2002 SP2 desktop.

For office updates, under options, I have selected "Use larger update files
that should not require access to my product CD or network installation
location" and have checked "Hide "Do you have your Office product CD?"
Installation Wizard step (applicable for Office 2000 and Office XP users
only)".

But each time I run Office update, it comes back with "Insert your office
CD" message. Can someone help me get rid of that message?

Thanks!
 
B

Bob Buckland ?:-\)

Hi Paresh,

The MS Installer expects to always have access to the original installation source. Downloading the Admin/Full File updates
reduces, but doesn't eliminate that expectation. If the installer detects any problem with the installation it will need the
original CD to correct it.

Common causes of this are manually or through a 3rd party registry/file 'cleaner' app deleting entries or files that Office needs.
These aren't detected until you update or repair the Office installation.

Before using Officeupdate it can sometimes help to run Detect & Repair from the Word help menu, but don't do it if you don't have
the original CDs.

=========
I'm using Office 2000 SP3 on a Windows XP Pro ver2002 SP2 desktop.

For office updates, under options, I have selected "Use larger update files
that should not require access to my product CD or network installation
location" and have checked "Hide "Do you have your Office product CD?"
Installation Wizard step (applicable for Office 2000 and Office XP users
only)".

But each time I run Office update, it comes back with "Insert your office
CD" message. Can someone help me get rid of that message?

Thanks!>>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 

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