have outlook 6 in programs cant get to work

D

DEPRIEST4647

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: '64.136.26.235', Server: '64.136.26.235', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

THIS IS WHAT I GET WHEN TRYING TO USE OUTLOOK
HELP ALOT OF THINGS I TRY TO FORWARD REQUIRE ME TO USE OUTLOOK
 
D

DEPRIEST4647

excuse me i have outlook express, and if i try to send a message the error
occurs. thank you for helping
 
D

DEPRIEST4647

i use netzero to connect to internet-dialup HATE DIALUP BUT ALL THATS
OFFERED HERE
 
D

DEPRIEST4647

went to programs clicked outlook express site came up outlook express 6
new to internet
 
P

Peter Foldes

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: '64.136.26.235', Server: '64.136.26.235', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F


The above error on OutlookExpress is caused by you AV email scanning or Spam filtering.

Disable your Anti Virus email scanning.

You may post your issue to the Outlook Express newsgroup as listed below


http://www.microsoft.com/windows/ie...inetexplorer.ie6_outlookexpress&lang=en&cr=US
 
D

DEPRIEST4647

to disable the norton on emails would'nt that be a bad thing to do? how
would i be protected?
 
D

DEPRIEST4647

what does" no socket error 10053 mean"? is there a place to view error numbers
 
P

Peter Foldes

1. Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

2. If no joy, the current Identity may have been damaged by the AV app,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File > Identities > Add new identity).
Assuming all is well, import messages from the old Identity before deleting
it (File > Identities > Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
 

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