On 1/20/2009 8:27 PM PST 1/20/2009 8:27 PM PST ruch33 wrote:
Hi! Thanks in advance for any help you can provide!
I am using Outlook 2003 and my computer is running Vista.
I am having problems receiving mail via Outlook. It is connected to a pop
account and it worked fine then last night it stopped receiving mail. I
can still send email.
And my email is still going to the server, because I can read it if I connect
to webmail - as well as on my iphone- it just doesn't download to my
Outlook. Other weird things:
1) Now when I press send/receive the button flashes
orange (it is activated), but then nothing pops up, although mail in the
outbox will go.
2) I tested the Outlook settings again, and the test worked fine, including
connecting to the incoming mail server. However, I never receive the test
messages in my Outlook inbox, although they are visible in my webmail inbox.
3) I wanted to make sure that the send/receive groups settings were set to
check often for mail, but if I go into send/receive options and try to click
on "define send/receive groups", it highlights orange (ie it is activated),
but nothing will pop up - I can't get into those settings.
I've read through all the other posts I can find, and tried various things,
such as:
-checking all of the incoming/outgoing settings
-creating a new profile
-turning off the virus checker for email
I have AVG Free virus scanner software on my computer, and I
turned the email scanner part off. No luck.
No luck! any suggestions????
thank you so much for any help you can provide!
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Tonight I wrote:
I have the exact same problem as described by ruch33.
I use Windows XP professional SP3 and Office 2003 SP3.
I have gone as far as reinstalling Windows and Office. I have tried on
somebody else’s computer. I have spent long hours on the phone with the ISP
help desk.
I can send mails, I can see my incoming mail at the ISP site, but Outlook
continues to go through all the motions when I press the Send/Receive button
but no mail is downloaded.
This is most frustrating. I have spent the best part of last week
troubleshooting this problem. This is most frustrating.
I need all the help I can get and will be very, very thankful for any useful
suggestions.
Al
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These problems look very similar to yours. And they also tend to indicate a
recently introduced bug.
I feel that Microsoft should look into this bad issue.
