L
Lauren
I am using an iBook G4, running OS 10.4.8, Entourage 2004.
I was in the middle of receiving/downloading a large number of messages
when Entourage got "stuck". I quit and when I tried to continue to
receive messages, I received the error message "Error Message: The POP
server returned an unexpected reply to a command that Entourage
issued." (Error -16999).
I deleted the 15 first (oldest) messages in the inbox via the
server. I have tried selecting and unselecting the use account with
secure password option. Still got the error message.
Next, I connected chosethe option to view the mail server in Entourage
so that I could see the
messages on the server via Entourage and just kept deleting messages.
After deleting several hundred emails, the emails began downloading
from the online server.
I thought my problems was solved. However, now when my emails begin to
download, it just gets stuck. It either causes my Entourage to lock up
or I get a "server timed out" error message. Also, if I choose the
option to view the messages on the server in Entourage, once I click on
the "view server" folder, Entourage locks up. And it shows all the
many messages I manually deleted from the server. I have checked and
rechecked the server, and those messages are not there.
I am sure it is not a server issue, as this is affecting only me - none
of my coworkers are having any issues with their email.
I have exported all new messages that I must keep and tomorrow at work
I am going to take my last working backup of my MUD folder and replace
the current one with it in the hopes that whatever corrupted it will go
away.
Can anyone suggest any fixes or causes for what I have experienced?
Any information will be greatly appreciated. Thanks!
I was in the middle of receiving/downloading a large number of messages
when Entourage got "stuck". I quit and when I tried to continue to
receive messages, I received the error message "Error Message: The POP
server returned an unexpected reply to a command that Entourage
issued." (Error -16999).
I deleted the 15 first (oldest) messages in the inbox via the
server. I have tried selecting and unselecting the use account with
secure password option. Still got the error message.
Next, I connected chosethe option to view the mail server in Entourage
so that I could see the
messages on the server via Entourage and just kept deleting messages.
After deleting several hundred emails, the emails began downloading
from the online server.
I thought my problems was solved. However, now when my emails begin to
download, it just gets stuck. It either causes my Entourage to lock up
or I get a "server timed out" error message. Also, if I choose the
option to view the messages on the server in Entourage, once I click on
the "view server" folder, Entourage locks up. And it shows all the
many messages I manually deleted from the server. I have checked and
rechecked the server, and those messages are not there.
I am sure it is not a server issue, as this is affecting only me - none
of my coworkers are having any issues with their email.
I have exported all new messages that I must keep and tomorrow at work
I am going to take my last working backup of my MUD folder and replace
the current one with it in the hopes that whatever corrupted it will go
away.
Can anyone suggest any fixes or causes for what I have experienced?
Any information will be greatly appreciated. Thanks!