HAVING TO REENTER THE PASSWORD EVERY TIME I START ENTOURAGE

[Michelangelo]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I WOULD LIKE TO KNOW IF ANYONE ELSE IS HAVING THE SAME ISSUE. I USE BOTH POP AND SMTP SERVERS FOR SEVERAL ACCOUNTS AND HAVE TO CONSTANTLY ENTER THE PASSWORD WHEN I RESTART ENTOURAGE. I CLICK ON SAVE IN KEY CHAIN BIUT IT DOES NOT STAY IN THE KEEY CHAIN. WHEN I GO BACK TO PREFERENCES THE PASSWORD IS NOT THERE ANYMORE... I'VE DELETED MY LOGIN KEYCHAIN TO START FRESH AND STIL DOES NOT WORK. IS ANYONE ELSE HAVING THESE ISSUES? CAN ANYONE HELP ME OUT?

THANKS,
MICHELANGELO

 

[Michelangelo]

would like to let everyone know that i did not mean to type in capital letter to express yelling, or shouting and did not mean to be rude. I am sorry if i offended anyone, but that was not my attention, this is a forum to ask questions, not to Judge anyone. thanks,
Michelangelo

 

[Diane Ross]

I WOULD LIKE TO KNOW IF ANYONE ELSE IS HAVING THE SAME ISSUE.

Did you just update to 10.1.5? If yes, then this issue has been discussed
extensively in this newsgroup. See this blog article that summarizes the
solution that was posted on this newsgroup.

<http://blog.entourage.mvps.org/2008/12/office_1215_and_apple_1056_updates.h
tml>

<http://tinyurl.com/a3tctd>

If you use a newsreader rather than the Mactopia interface to this newsgroup
you can download old messages and search for answers. If you are not
familiar with a newsreader, Entourage's basic newsreader already has the
Microsoft News server included. All you do is subscribe to the newsgroups
you want. See this page for help:

<http://www.entourage.mvps.org/support_options/subnews.html>

Seasonal Greetings!

 

[Cody Williams]

I¹m not sure if you know this or not, but Mac OS X Leopard has its version
all the way up to 10.5.6.

 

[Diane Ross]

Did you just update to 10.1.5?

That should be 12.1.5. Sorry about that. Got the OS mixed up with the Office
numbering.

 

[Michelangelo]

do have the most updated 10.5.6 mac OS X. I updated to 10.1.5 December 13th and this is when the issue started to occur.

 

[Diane Ross]

do have the most updated 10.5.6 mac OS X. I updated to 10.1.5 December 13th
and this is when the issue started to occur.

Follow the steps in the blog article to fix the problem and you should be
good to go.

If you subscribe to the Entourage Help Blog you will get a heads up on
problems like this in the future.