Headers Automatically Shrink

[kuskus]

My Headers often have graphics and up to 5 lines of text. I had no problem
with this on any of my Word 2003 Documents.

I have now got a new PC with Word 2007 (and Windows XP) and it ALAYS shrinks
the header down moves the graphics up and 1 Line of text always disappears.

It is not hard to correct, but incredibly frustrating.

HELP!

 

[Terry Farrell]

There can be many reasons for this such as the default margins are set
differently on the new PC or it is just an effect of a different printer
driver. Without actually seeing a document, it is difficult to judge the
cause.

 

[kuskus]

Hi Terry,

Thanks for your response. I have my custom margins set up so there is
sufficient space at the top for the header. Also, the printer drivers I am
using are the same as everyone else in the office and they are not
experiencing the same problem. However, most other people are using Word 2003
(which I had no problems with).

If it makes any difference, it is one of the lines of text in the middle
that disappears, and not the one on either the top or bottom.

Cheers

Markus

 

[Terry Farrell]

Is there any chance you could email me an example document to play with?

Terry

 

[cbemoras]

Is there any chance you could email me an example document to play with?

Terry



The same thing is happening at my office. After working on a document for a few minutes, the header seems to change along with the margins and spacing. I have to go into the header and back into the document before it goes back to normal. We work on documents that have strict guidelines and page limits, so this is very frustrating.

 

[Terry Farrell]

I received your test doc. I opened it in Word 2007 and it looks perfect. I
then opened a copy and saved it as a .docx and closed it. Both document H&Fs
are virtually identical both on screen and when printed. The only
infinitesimal difference I see is the logo is less than1mm lower in .docx
format.

I still suspect that this is a printer driver issue. Are you able to test it
with a different locally connected printer?

Terry

 

[kuskus]

Hi Terry,

Thanks again for looking into this issue.

I am still not sure what the printer driver has to do with this matter,
given that it is not a printing problem.

My issue is that when I am working with the document (typing etc.) then
intermittently the headers will automatically reduce in size. I am still
unable to find a correlation between them shrinking and any specific thing I
do. As I wrote in my email, sometimes I can use the document for a day, and
the headers will remain fine, and at other times they will automatically
adjust several times in one hour.

As such, although I don't expect you to waste any more time on this, but the
only way you could see the same error would be to use that document for an
extended period of time (which is too much to ask).

I was hoping that it was a common problem and that there was an easy
solution.

I guess I was wrong

 

[Guest]

The reason it may be the printer driver is because Word uses the printer
driver constantly. Word is a page layout processor and needs to know the
printer's parameters in order to layout the page correctly. If Word is
getting the wrong information (corrupt) or no information (because it cannot
find the printer driver) it will cause many different types of layout
problems.

Are you sure that your Headers are just shrinking or are they disappearing
completely?

Terry

 

[Pauline]

Hey kuskus... It's not just you. This happens to me and my office mates also.
We'll be working in a .doc (while in 2007) and all of a sudden, the header
collapses into one or two lines (from 3 or 4), and the document text shifts
up accordingly. Some documents are worse than others. This occurs even if we
create a new document in 2007 (save it in 2003 format), set up the page
layout correctly (margins are not squeezed). The print driver can be a post
script, PCL or RPCS. It does it on all drivers for our Ricoh. It is very
irritating!