Heading numbering not displaying correctly (Word 97)

[Beej Witkin]

My company's documents use numbered headings (Heading 1 is
numbered 1., the next is 2.; Heading 2 is 1.1, 1.2, 1.3;
etc).

Occasionally these numbers will suddenly start at 1 again.
For example, in one document, 3.4.1 displays as 1.1.1, but
3.4.2 is fine. If we re-apply heading 3 style, it usually
goes back to 3.4.1, but saving, closing, and re-opening
makes it re-occur. Usually it will print ok, but not
always.

MS told us that removing any characters formatted in the
Symbol font would fix this problem, but there are no
Symbol characters in our documents anymore.

Thanks in advance.

 

[Suzanne S. Barnhill]

To make sure you have your numbered headings set up correctly, see
http://www.shaunakelly.com/word/numbering/OutlineNumbering.html

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Margaret Aldis]

If this is the bug I think it is, then IIRC Wingding bullets can also cause
the problem.