Patricia/Patti said:
When I print a draft e-mail, my salutation: To:, FROM:, Cc:, SUBJECT:,
ATTACHMENT:, do not show up on draft. They do, however, show up when I sent
an e-mail.
Very frustrating and making the boss upset and beligerent.
Um, because it is *draft*. That means the From, Subject, To, Cc, Bcc,
and attachments can be different then when the message actually gets
sent later. You can't prove anything by printing a draft as to what you
actually sent someone or what you will send someone. It is a document
in limbo.
Tell your boss that it is not your responsibility for the coding
contained within someone else's program. The program behaves how it was
coded to behave. Your boss can always send feedback to Outlook
requesting a change in behavior. It might show up by Outlook 2020. Or
tell your boss to authorize changing to using a different e-mail client
that behaves the way your boss wants it to.
Attachments listed in a draft have not yet been added to the e-mail.
Attachments are MIME parts within the body of the e-mail (which the
e-mail client will show separately of the body unless disposition=inline
for the MIME part which then shows that attachment in the body). Do a
test: compose a new e-mail, attach a large file, use the File -> Save
menu to force a draft copy gets saved, and look at the size of the copy
in the Drafts folder. Although the Size column in the Drafts folder
will show a size that incorporates the size(s) of the attachment(s),
using View Source will show that the attachment has not been inserted
into the body of the e-mail. The Size column is a guess as to what will
be the size of the message. Compose a new message, attach a file, then
close the compose window which will ask if you want to save a draft of
it (say Yes). Look at the item in the Drafts folder. Its size will be
the size of the message plus the attachment. Now delete the file that
was attached. Yep, you can delete it so it was NOT inuse by Outlook.
Open the draft copy of the message. Yep, it still lists the attachment
and its size and the size of the message is still just as big - although
obviously the file no longer exists. You won't get an error until you
try to send that message which says the file cannot be found. Attaching
a file only puts a placeholder in new message (and in a draft copy).
That doesn't mean that attachment will actually be in the sent copy of
that draft.
A draft may not even contained non-blank To, Cc, Bcc, and Subject
fields. That is, the draft copy may have these fields as blank. They
don't need to be filled in for the draft. They only need to be filled
in when you want to *send* your message.
It is a draft of an *e-mail*, not of a Word document. Considering your
relationship with your boss, just tell him that you cannot do what the
program was not coded to do. He will need to educate himself on the
behavior of Outlook or choose for himself some other e-mail client for
you to use that fits all his wants.
Have you boss go read:
http://support.microsoft.com/ph/2520/en-us/?sid=72&aid=3&GSA_AC_More3
Have him click on the link titled:
"Header information of draft messages is not printed in Outlook 2002 and
Outlook 2003"
I could give the direct link to where that article points but make your
boss walk through all the steps to be as obstreperous as is he (i.e.,
tit for tat).
Since the headers are omitted if just one of those conditions is true,
you will need to make sure NONE of them are true to see the headers in
the print of the message. The article mentions how to get the headers
printed but then you already know the answer: send it.
