Hebrew Outlook 2003

[John]

How come one computer with XP Pro and Outlook 2003 can write/read Hebrew in email subject line and another computer cannot...?! When attempting to write Hebrew I am getting normal English letters, when receiving mail with Hebrew in the subject line the Hebrew letters are replaced with question marks.

 

[Pat Willener]

1) the relevant language support must be installed on the computer;
2) Outlook must run in Unicode Mode; see
http://office.microsoft.com/en-us/ork2003/HA011402611033.aspx

 

[yoni]

Pat:
Thank you for the response.

#1: Hebrew is installed. I can type in the text of the email just fine, and
it works fine in other programs, like Word, Excel...

#2: The page you gave us only seems to be for people using Outlook through
and MS Exchance Server. I run Outlook using a normal POP3 account.
I know there must be a solution to these and I have found it in the past, as
my computer was just fine before my Windows and Office need a new
installation.

Do you have any other advice?

 

[John]

I second all what Yoni wrote. Hebrew is installed and works fine everywhere else but the subject line. I have the same settings in both computers - one works fine, the other doesn't. It also worked fine in the past and something must have happened.

Another interesting fact:
I have several accounts set up in Outlook - few IMAP and one POP3.
Messages with Hebrew in the Subject line sent to POP3 are clear and readable; question marks or gibberish in those that are sent to the IMAP account.
However, I cannot write Hebrew in the Subject line in any of the accounts that I choose, including the POP3.

Thanks.

 

[Pat Willener]

Yoni, John,

Outlook with POP3 accounts can be run in Unicode mode when the PST file
is a Unicode-type PST file. To check, right-click Personal Folders in
Outlook, then Properties. On the General tab click Advanced. If the
Format says 'Personal Folders File', then it is Unicode format, if it
says 'Personal Folders File (97-2002)', then it is ANSI format.

 

[yoni]

Pat:
I get an error:
"the operation failed. An object could not be found"

 

[yoni]

OK.
I can read the subjects in Hebrew now. I can type in hebrew and I can enter
Hebrew into the "To.." line.
But if the person has their name defined in Hebrew or they use a hebrew
filename for an attachment, I still get ??? ??? ??? (question marks)

What could that be?

 

[John]

OK, so how do I change the type from ANSI to Unicode...?!

 

[yoni]

That I got.
You need to add a new PST File to your outlook, set it as Deafult then copy
over all the items from one to the other.
It's easy.
Sorry, I don't have time to explain more, but just google "Convert Outlook
PST file"

 

[Pat Willener]

"Copy over"... use drag-and-drop.

That I got.
You need to add a new PST File to your outlook, set it as Deafult then copy
over all the items from one to the other.
It's easy.
Sorry, I don't have time to explain more, but just google "Convert Outlook
PST file"

 

[Pat Willener]

That shouldn't happen; you either should see everything garbled (or
???), or everything correct.

- Is the message sent with the correct encoding?
- When you look at the message headers (View | Options), what do you see
in the From: line? Does it show an encoding prefix? Does the Subject line?

 

[yoni]

To: "=?UTF-8?B?16nXnNeY15nXnSDXpNec15XXoQ==?="

and


Subject: =?UTF-8?B?UmU6INep15zXmNeZ150=?=


What does that mean?