Go to Office button > Word Options > Advanced. In the section headed "Show
document content", uncheck the option "Show picture placeholders" and check
the option "Show drawings and text boxes".
If that doesn't help, ask your colleagues whether they might be using the
"Link to file" option in the Insert Picture dialog; if so, they need to
include those picture files and tell you what folder they belong in.
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Regards,
Jay Freedman
Microsoft Word MVP
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