HELP!!! Can not access database, when rebuild will quite

[roc@apple]

i hope this is a common issue.

Entorage ver: 2004
MacOS: leopad

anyone can help me urgently?
when i restart my entourage, show:"can not access database, please
rebuild"
just have a try to rebuild it, but the prcess is very slowly, after
about 10 mins, show: Error:I/O.

sorry, i will update the detail Error informaiton tomorrow.
but this is mailbox is very very important.

my database about 12G, i think it's two big.
base on many suggestion, i will have a try to delete the useless files
to make it big enough for rebuild again.
thanks for kindly people reply.
thanks !

i am a freshman who use entorurage in China.

 

[Diane Ross]

just have a try to rebuild it, but the prcess is very slowly, after
about 10 mins, show: Error:I/O.

I/O error almost always means disk damage.

You should immediately backup your data before you loose everything. If you
don't have an external drive, get one immediately. I recommend this Seagate
drive. It was also recommended in Macworld.

Seagate ST310005FJA105-RK FreeAgent Desk for Mac 1 TB USB 2.0/FW800 External
Hard Drive (Silver) Amazon Price for US:$159.99

<http://tinyurl.com/cgckjl>

It comes with FireWire 800 cable; FireWire 800 to 400 cable; USB 2.0 cable.
5 yr. warranty.

sorry, i will update the detail Error informaiton tomorrow.
but this is mailbox is very very important.

my database about 12G, i think it's two big.

Rebuilding a large database like this would require enormous amounts of free
space. I keep 500 GB free to rebuild clients database and I can usually
recover everything, but when you have disk trouble as indicated by the I/O
error your data might be too damaged to recover.

Rebuilding a damaged database that exceeded size limit

<http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_e
xceeded_size_limit.html>

In case the above link does not work:

<http://tinyurl.com/4s6qv3>

Good luck!

 

[roc@apple]

I/O error almost always means disk damage.

You should immediately backup your data before you loose everything. If you
don't have an external drive, get one immediately. I recommend this Seagate
drive. It was also recommended in Macworld.

Seagate ST310005FJA105-RK FreeAgent Desk for Mac 1 TB USB 2.0/FW800 External
Hard Drive (Silver) Amazon Price for US:$159.99

<http://tinyurl.com/cgckjl>

It comes with FireWire 800 cable; FireWire 800 to 400 cable; USB 2.0 cable.
5 yr. warranty.





Rebuilding a large database like this would require enormous amounts of free
space. I keep 500 GB free to rebuild clients database and I can usually
recover everything, but when you have disk trouble as indicated by the I/O
error your data might be too damaged to recover.

Rebuilding a damaged database that exceeded size limit

<http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_...
xceeded_size_limit.html>

In case the above link does not work:

<http://tinyurl.com/4s6qv3>

Good luck!

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>

dear Diane,

very very appreciate your help.even it doesn't work
i will have a try later. thanks a lot!